Backups (database)

For general questions and discussions specific to the AbleCommerce GOLD ASP.Net shopping cart software.
Post Reply
ZPCAC
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 40
Joined: Wed Apr 16, 2014 11:08 am

Backups (database)

Post by ZPCAC » Mon Jan 29, 2018 2:01 am

This may be a simple question, but I'm looking for some clarity on backups...

I understand how to backup my websites root directory and that it contains things like code to make webpages work, images and assets, etc...

What im unsure of is how to backup stuff like my user information, recent orders, and other database info. Ive read about the database backup in AC but from what I read most of the time the backup file is too large to work with.

Can someone help clear this up for me ?

Thanks!!

User avatar
Katie
AbleCommerce Admin
AbleCommerce Admin
Posts: 2651
Joined: Tue Dec 02, 2003 1:54 am
Contact:

Re: Backups (database)

Post by Katie » Mon Jan 29, 2018 5:56 am

Hello,

You will need to request a full site backup from your hosting provider. It can only be delivered by FTP.

Thanks
Katie
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

Post Reply