Auto remove people from subscription group
Posted: Wed Mar 21, 2018 3:52 am
We currently have a product with subscription and when someone purchases it they automatically get added to the subscription group as designed. We are using the subscription group to control access to pages on the store that have the content for the subscription. This is product that they pay for monthly.
The problem we have having is when someone was a credit card declines when their renewal date comes they are not automatically removed from the subscription group. So now we have to manually watch for those order and remove them from the group,
Is there any workarounds or would be be possible to customize for it to happen?
Eldon
The problem we have having is when someone was a credit card declines when their renewal date comes they are not automatically removed from the subscription group. So now we have to manually watch for those order and remove them from the group,
Is there any workarounds or would be be possible to customize for it to happen?
Eldon