AbleCommerce Shopping Cart Software

When a note is added by merchant, it sends us an email using the standard "Note Added By Merchant" template.

The email this template creates & sends is time stamped correctly, and the record of the note creation that appears in the NOTES tab for the order itself is time stamped correctly, but the time stamp mentioned inside the email (the one that SAYS when this note was created) - which is generated with the variable "${note.CreatedDate}", is 4 hours AHEAD of current time.

I am in eastern time zone... GMT would be 4 hrs ahead of me were it not for us currently being on daylight savings time, but I'm guessing still that for some reason this variable is pulling GMT??

Any thoughts on how to resolve this are greatly appreciated!

BUMP!... anybody???

I haven't tried it in the template you are asking about, but some of the other templates use after a date field. For example, the Customer Order Notification template has , and the time in the generated email matches my store time. Perhaps that will work for the Note Added tempates?

Also, I think the TimeZone Offset setting for the store must be changed manually when DST starts/ends. Or at least it did in earlier versions of GOLD, not sure if that has changed or not.

Thanks for the reply - I will give that a look.

And yes, the DST still has to be changed manually.

Thanks for the suggestion, but that did not work for me.

Any other ideas are much appreciated!