Upgrade Gold R9 to R12 capturing payments

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Upgrade Gold R9 to R12 capturing payments

Post by AbleMods » Mon Dec 17, 2018 4:16 am

We recently upgraded a Gold R9 install to Gold R12. The client is saying they used to have a 'Keep order open to capture additional amounts?' choice on the payments page when they captured the payment.

Now they do not see that option. Was that removed in a release after R9? Using Authorize.Net CIM by the way.

EDIT:
In the AuthNet CIM gateway provider source provided with Gold R9, PartialCapture is listed as a supported transaction. In the R12 version, it has been removed.

Was there a technical reason for that?
Joe Payne
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Katie
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Re: Upgrade Gold R9 to R12 capturing payments

Post by Katie » Fri Jan 11, 2019 9:49 pm

Hi Joe,

I'm so sorry I missed your question from a few weeks back. Let me do some checking and see what I can find.

Thanks
Katie
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