Dashboard View Quirk in R12?

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bugman
Commander (CMDR)
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Posts: 123
Joined: Tue Mar 19, 2013 8:53 am

Dashboard View Quirk in R12?

Post by bugman » Wed Jan 16, 2019 8:18 am

I have recently upgraded to R12, and now everything in the Dashboard is put in the left column.

The Order Summary and Newsfeed blocks that used to be in the right column of the Dashboard view are shoved under the Recent Orders & Action Items blocks, and the right column of the Dashboard view is just blank.

Anybody else seeing this?

ALSO (maybe this is related to above issue?), the About info still shows R10. Here's what it shows:

AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10
DATABASE: NHibernate.Dialect.MsSql2005Dialect
.NET CLR v4.0.30319.42000
ASP.NET TRUST: Unrestricted

AblePlugins.FedEx: 7.8.4666.21205
AjaxControlToolkit: 18.1.0.0
AntiXssLibrary: 4.0.0.0
AuthorizeNet: 0.0.0.0
Castle.Core: 2.5.1.0
Castle.Windsor: 2.5.1.0
CommerceBuilder: 7.92.6081.12193
CommerceBuilder.AcTestProvider: 7.89.5365.28134
CommerceBuilder.Amazon: 7.91.5742.35316
CommerceBuilder.AustraliaPost: 7.89.5365.28134
CommerceBuilder.AuthorizeNet: 7.92.6081.35353
CommerceBuilder.AuthorizeNetCIM: 7.92.6059.30775
CommerceBuilder.AvaTax: 7.91.5742.35327
CommerceBuilder.BankOfCanada: 7.91.5742.35330
CommerceBuilder.CanadaPost: 7.89.5365.28135
CommerceBuilder.CyberSource: 7.92.5959.27685
CommerceBuilder.DHLInternational: 7.89.5365.28135
CommerceBuilder.ECB: 7.89.5365.28135
CommerceBuilder.EPaymentIntegrator: 7.92.5969.31585
CommerceBuilder.GoogleCheckout: 7.89.5365.28138
CommerceBuilder.InternetSecure: 7.91.5742.35337
CommerceBuilder.Licensing: 7.92.6081.12203
CommerceBuilder.LinkPoint: 7.91.5742.35338
CommerceBuilder.Paradata: 7.89.5365.28136
CommerceBuilder.PayFlowPro: 7.89.5365.28136
CommerceBuilder.PayJunction: 7.91.5742.35343
CommerceBuilder.PaymentechOrbital: 7.92.5959.27691
CommerceBuilder.PayPal: 7.92.6081.35358
CommerceBuilder.Protx: 7.91.5742.35353
CommerceBuilder.SkipJack: 7.91.5742.35358
CommerceBuilder.TaxCloud: 7.92.5959.27694
CommerceBuilder.UI: 7.92.6081.12204
CommerceBuilder.UPS: 7.91.5742.35366
CommerceBuilder.USPS: 7.92.5959.27697
CommerceBuilder.Utility.Csv: 8.0.0.0
CommerceBuilder.WATax: 7.91.5742.35368
CommerceBuilder.WebApi: 7.92.6081.12206
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
HtmlSanitizationLibrary: 4.0.0.0
ICSharpCode.SharpZipLib: 0.86.0.518
Iesi.Collections: 1.0.1.0
log4net: 1.2.10.0
Lucene.Net: 2.9.4.2
Microsoft.Data.Edm: 5.1.0.0
Microsoft.Data.OData: 5.1.0.0
Microsoft.Data.OData.Contrib: 5.1.0.0
Microsoft.Web.Infrastructure: 1.0.0.0
Microsoft.Web.Mvc: 2.0.0.0
MvcContrib: 2.0.95.0
Newtonsoft.Json: 4.5.0.0
NHibernate: 3.3.1.4000
NHibernate.ByteCode.Castle: 3.1.0.4000
NHibernate.Caches.SysCache: 3.3.3.4000
NHibernate.Search: 2.0.2.4000
nsoftware.InPayWeb: 6.0.5849.0
NVelocity: 7.2.0.0
PaygatewayNET: 3.0.0.0
PayPal: 1.5.0.0
PayPalCoreSDK: 1.7.0.0
PayPalMerchantSDK: 2.16.117.0
SanitizerProviders: 1.0.0.0
System.Net.Http: 4.0.0.0
System.Net.Http.Formatting: 4.0.0.0
System.Spatial: 5.1.0.0
System.Web.Http: 4.0.0.0
System.Web.Http.OData: 0.2.0.0
System.Web.Http.WebHost: 4.0.0.0
System.Web.Mvc: 4.0.0.0
System.Web.Razor: 2.0.0.0
System.Web.WebPages: 2.0.0.0
System.Web.WebPages.Deployment: 2.0.0.0
System.Web.WebPages.Razor: 2.0.0.0
wwHoverPanel: 1.85.0.0


Any thoughts are appreciated!
Thanks!

--
bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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AbleMods
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Posts: 5170
Joined: Wed Sep 26, 2007 5:47 am
Location: Fort Myers, Florida USA

Re: Dashboard View Quirk in R12?

Post by AbleMods » Thu Jan 17, 2019 3:30 am

Your upgrade has not gone as planned. Your CommerceBuilder.dll is for Gold R12 SR1. But if the dashboard is messed up, and your release label still says R10, something bad happened during upgrade. Best to restore from backup and get the application back to a stable state. Then investigate the issue or practice the upgrade in a local dev environment first.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

bugman
Commander (CMDR)
Commander (CMDR)
Posts: 123
Joined: Tue Mar 19, 2013 8:53 am

Re: Dashboard View Quirk in R12?

Post by bugman » Thu Jan 17, 2019 3:56 am

Thanks for the reply Joe... (I'm going to send you an email).
Thanks!

--
bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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Katie
AbleCommerce Admin
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Posts: 2651
Joined: Tue Dec 02, 2003 1:54 am
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Re: Dashboard View Quirk in R12?

Post by Katie » Thu Jan 17, 2019 10:59 pm

It does look like the DLLs are all updated. I've also seen several cases of browser caching, so make sure to (F5) refresh from the Dashboard.

You can also check the /app_data/versioninfo.xml file to see if this was missed in the upgrade. In fact, our upgrade packages include only the changed files, so you might be able to spot check a few locations and see if something else could have been missed during the update.

Keep in mind that our upgrade packages are from version to version, not cumulative. If you reference the upgrade document, information about this is provided in the top section.

http://help.ablecommerce.com/index.htm# ... ld_r12.htm

Hope this helps...but I agree with Joe. If you are experiencing any serious issues, it is best to revert to the backup asap...

Katie
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

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