AbleCommerce Shopping Cart Software


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Error log

http://forums.ablecommerce.com/viewtopic.php?f=65&t=19303

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Error log

Posted: Wed May 01, 2019 1:35 am
by meer2005
This started showing up in the logs. Don't see any front-end errors, but seems to be happening constantly (100's) daily.
Exception: Exception of type 'System.Web.HttpUnhandledException' was thrown. Stack Trace: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Inner Exception: Exception of type 'System.ArgumentException' was thrown. Parameter name: encodedData Inner Exception Stack Trace: at System.Web.Security.MachineKey.Decode(String encodedData, MachineKeyProtection protectionOption) at AbleCommerce.Layouts.Base.Master_Page_PreLoad(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Page.OnPreLoad(EventArgs e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Re: Error log

Posted: Thu May 02, 2019 5:36 am
by jmestep
We see that on numerous sites and AC did some troubleshooting on one but never found the issue and suggested it was custom code because they were not getting other reports. It is because of the Anti-Xss patch.

Re: Error log

Posted: Thu May 02, 2019 6:37 am
by Katie
Which version of AbleCommerce are you running, and what patches have you installed?

There is a jQuery patch for Gold R12 SR2 which impacted several features within the application, and there is the XSS patch that Judy is referencing.

Thanks,
Katie

Re: Error log

Posted: Tue May 07, 2019 1:06 pm
by meer2005
VERSION: 7.0.92.9266
Release Label: GoldR12SR1 with XSS patch

Patch was installed a long time ago. Errors starting showing up about a month or so ago.

Re: Error log

Posted: Tue May 07, 2019 2:33 pm
by Katie
If the errors only starting appearing a month ago, then try to see if something else has changed. Perhaps an upgrade or patch that was applied to the server. If nothing changed with the application code, then you'll need to start looking at other causes.
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