Another Avalara issue/question

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compunerdy
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Another Avalara issue/question

Post by compunerdy » Thu Apr 16, 2020 3:03 pm

If we create a manual order in the backend to for instance send a replacement part. During the order creation tax is collected but then we go in and zero the item and shipping but we cannot zero the tax.. unless I am missing something?

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Naveed
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Re: Another Avalara issue/question

Post by Naveed » Fri Apr 17, 2020 10:15 am

Hi,

I am having some issue with my Avalara test/sandbox account. I am trying to get a new test account to confirm your mentioned issue.

Please post more details about the issue meanwhile. And if possible please post some screen captures related to the issue.

Thanks,

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compunerdy
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Re: Another Avalara issue/question

Post by compunerdy » Fri Apr 17, 2020 11:31 am

Just create a order that adds tax.. then try and change the order to $0.

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