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Another Avalara issue/question
Posted: Thu Apr 16, 2020 3:03 pm
by compunerdy
If we create a manual order in the backend to for instance send a replacement part. During the order creation tax is collected but then we go in and zero the item and shipping but we cannot zero the tax.. unless I am missing something?
Re: Another Avalara issue/question
Posted: Fri Apr 17, 2020 10:15 am
by Naveed
Hi,
I am having some issue with my Avalara test/sandbox account. I am trying to get a new test account to confirm your mentioned issue.
Please post more details about the issue meanwhile. And if possible please post some screen captures related to the issue.
Thanks,
Re: Another Avalara issue/question
Posted: Fri Apr 17, 2020 11:31 am
by compunerdy
Just create a order that adds tax.. then try and change the order to $0.