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Reset Orders and Export Again to ShipStation?

Posted: Mon Oct 04, 2021 11:50 am
by bhill
We have multiple stores in shipstation. Today our orders exported to the wrong storeID in Shipstation. I believe this is due to the source code in Able not specifying a StoreID to ShipStation. Anyway regenerating the API key got the orders exporting to the correct store again, but now we have a large number of orders stuck in the wrong store in ShipStation.

We would like to reset the orders statuses back and "re-Export" is this possible? If so maybe we still shouldn't do it?

Re: Reset Orders and Export Again to ShipStation?

Posted: Thu Oct 21, 2021 3:32 pm
by compunerdy
Don't see why that would be a issue. Just use the "include orders already exported" check box when publishing them.