AbleCommerce Shopping Cart Software

Both UPS and USPS stopped returning shipping rates yesterday. How to fix? See error log below.

Error obtaining rate quote for shipping method 'Ground Shipping'.
Exception: The 'br' start tag on line 8 position 21 does not match the end tag of 'H2'. Line 9, position 3.Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag) at System.Xml.XmlTextReaderImpl.ParseEndElement() at System.Xml.XmlTextReaderImpl.ParseElementContent() at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at CommerceBuilder.Shipping.Providers.UPS.UPS.SendRequestToProvider(XmlDocument request, String url) at CommerceBuilder.Shipping.Providers.UPS.UPS.GetAllProviderShipRateQuotes(Warehouse origin, Address destination, IList`1 contents) at CommerceBuilder.Shipping.Providers.UPS.UPS.GetShipRateQuote(Warehouse origin, Address destination, IList`1 contents, String serviceCode) at CommerceBuilder.Shipping.Providers.ShippingProviderBase.GetShipRateQuote(IShipment shipment, String serviceCode) at CommerceBuilder.Shipping.ShipMethod.GetShipRateQuote(IShipment shipment)

Please update the Rating URL at the UPS configuration page to https://onlinetools.ups.com/ups.app/xml/. Here is the help article for more info.
http://help.ablecommerce.com/#t=upgrade ... rhsyns=%20

By the way, please post your future posts to new forums here https://ablecommerce.com/forums/topics/ ... sions-only since these forums aren’t actively being used.