Capture a different amount than authorized with CC
Posted: Tue Jun 07, 2022 12:05 pm
We automatically authorize cards (Payflow Gateway) at checkout but do not charge the card (capture) until the order is ready to go out.
We had a situation this week where the amount to be charged was LESS than the authorized amount. How do we charge just the actual amount (always would be LESS)?
I had a similar situation this week buying something for myself for another company. My card was authorized for one amount (shown as pending) on my CC, but was charged a different amount (actually higher) for the actual charge. We would never charge more, but less happens occassionally.
I know we can Capture the full amount and then create a separate refund, but it would be cleaner to never capture the incorrect amount.
Suggestions? Thanks!
We had a situation this week where the amount to be charged was LESS than the authorized amount. How do we charge just the actual amount (always would be LESS)?
I had a similar situation this week buying something for myself for another company. My card was authorized for one amount (shown as pending) on my CC, but was charged a different amount (actually higher) for the actual charge. We would never charge more, but less happens occassionally.
I know we can Capture the full amount and then create a separate refund, but it would be cleaner to never capture the incorrect amount.
Suggestions? Thanks!