Product Export Partially Saved as .csv

The AbleCommerce data exchange is a useful feature for importing and updating data. The Data Exchange feature (just like the 7.0.x data port) is only supported via the forums or paid support.

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tripleW
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Product Export Partially Saved as .csv

Post by tripleW » Tue Jan 15, 2019 8:16 am

I'm trying to export more than 175,000 products. In the Admin I get the green export complete popup confirmation but the file isn't listed to be downloaded.

If I look in the App_Data/DataExchange/Downloads folder a .csv file is there but it isn't complete. There is no .zip file being generated.

This has happened several times. On certain occasions, it works OK. What would be the cause of this behavior?

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Katie
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Re: Product Export Partially Saved as .csv

Post by Katie » Thu Jan 17, 2019 10:49 pm

Hi,

Check your Error log to see if there are any clues there. Most likely it is just a whole lot of records, and it puts a strain on the server. Try the export during a time when the server is quiet, and see if that makes any difference.

Thanks
Katie
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