Product Export Not working
Product Export Not working
I'm trying to export my products, and it is saying the operation is confirmed but it doesn't show up in the admin panel, nor is it in the \App_Data\DataExchange\Download\ folder. Has anyone else had this problem and have you resolved it?
Thank you,
Janice
Thank you,
Janice
Re: Product Export Not working
Make sure that the application has full permission to the data exchange folers (Network Service account). I have not heard of this happening before. You can look in the error log to see if anything is recorded (Help > Error Log). It also helps to know what version you are working with.
Thanks
Thanks
Thank you for choosing AbleCommerce!
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
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Re: Product Export Not working
I have had it happen a couple of time, but when I looked a little later, the file was there. The routine seems to run very slowly so there is no performance impact on the site, which is good.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: Product Export Not working
No still not there. What is "a little later?" It's been two days.
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: Product Export Not working
A little later was between 1/2 hour and 2 hours, depending on the number of products. What version of Gold are you on? Are you doing all products or certain products? I could check on one of my test sites.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: Product Export Not working
Judy,
We are doing all products. Version 7 Thank you.
We are doing all products. Version 7 Thank you.
Re: Product Export Not working
I've never seen anyone report that the file is not appearing, so I will ask the same questions as before -
Make sure that the application has full permission to the data exchange folders (Network Service account). I have not heard of this happening before. You can look in the error log to see if anything is recorded (Help > Error Log). It also helps to know what version you are working with (the exact version and build).
Thank you for choosing AbleCommerce!
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: Product Export Not working
I did both a product and variants export, exporting all fields, and had no problem. There are 1555 entries in the products table and 301 entries in the productvariants table on my test site.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx