unable to acccess images & assets

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spencer321
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unable to acccess images & assets

Post by spencer321 » Wed Apr 16, 2008 7:01 pm

I get an error trying to access the manage/images & assets screen. Here is the error I get. I am hosting ablecommerce on godaddy. I have a dedicated IP address.

Server Error in '/' Application.
Could not find a part of the path 'd:\hosting\rontimco\Assets'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'd:\hosting\rontimco\Assets'.

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AbleMods
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Re: unable to acccess images & assets

Post by AbleMods » Thu Apr 17, 2008 6:22 am

Either the folder doesn't exist (easy to check) or it's a permissions problem with your site (not so easy to check). If it's a permissions problem, the ASPNET server user account doesn't appear to have rights to the Assets folder. GoDaddy Tech Support will have to help you with that one.
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m_plugables
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Re: unable to acccess images & assets

Post by m_plugables » Thu Apr 17, 2008 6:27 am

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'd:\hosting\rontimco\Assets'.
From exception details it seems that the folder doesn't exist.
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jmestep
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Re: unable to acccess images & assets

Post by jmestep » Thu Apr 17, 2008 8:18 am

I've had similar happen with a couple of test Able installs and I still don't know why. No one else seemed to be having the problem and my folder permissions were OK. I had to create the missing folders manually. Every time I do a test install, I have to create one folder manually, but I can't remember which one it is now. I think it had something to do with the test data and digital goods.
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spencer321
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Re: unable to acccess images & assets

Post by spencer321 » Thu Apr 17, 2008 11:11 am

oh, nice. yeah, it was just a missing folder. I don't understand how that didn't copy with everything else. I tried to copy it again just now from the ac7 folder to the server via ftp but it didn't take??? so I just manually created the directories on the server and everything works great now. thanks everyone.

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Re: unable to acccess images & assets

Post by AbleMods » Thu Apr 17, 2008 11:25 am

Some FTP programs will not create sub-folders when they're uploaded if they are empty. Others will, but only if the option is set in the Preferences of the FTP software.
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