Encryption key is missing or invalid.

[Mike718NY]

On "my alerts":

Your store encryption key is missing or invalid, and you have not disabled storage of card data. You should either set the encryption key or disable credit card storage.

I'm currently using a free ssl for testing. Is that what's causing it?

http://www.rapidssl.com/ssl-certificate ... reessl.htm

[mazhar]

If you don't want to save the Credit Card data then Navigate to the Configure->Security->General and uncheck Enable Credit Card Storage: option and the alert will disappear, but if you want to store the Credit Card data then navigate to the Configure > Security > Encryption Key and update your encryption key

[Mike718NY]

I want to save the Credit Card data.

[jmestep]

Also, if you are on a shared server, make sure you download SP1 for your Able build 9879. It fixes the problem where you couldn't generate an encryption key.

[mazhar]

Help about Encryption Key is available here please read this
http://help.ablecommerce.com/mergedProj ... on_key.htm

[Mike718NY]

I added the key, . . but now I get the error:

Error decrypting data Invalid character in a Base-64 string.

in the Error log.

There are over 50 pages of this same message.
I also get an error when added certain products to cart:
http://www.super-vits.com/Bach-Rescue-S ... -P808.aspx

How can I fix? thanks

[Shopping Cart Admin]

Hello,

Have you upgrade to SP1, per Judy's post? Please post your build number to be sure.

[Mike718NY]

I believe I applied SP1. Here is what I have:

PLATFORM: ASP.NET
VERSION: 7.0
BUILD: 10125

AjaxControlToolkit: 1.0.10301.0
CommerceBuilder: 7.0.10110.0
CommerceBuilder.AuthorizeNet: 7.0.9764.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.CCH: 7.0.0.0
CommerceBuilder.Configuration: 7.0.10102.0
CommerceBuilder.CyberSource: 7.0.9764.0
CommerceBuilder.DataClient.Api: 1.0.0.21
CommerceBuilder.DataClient.Csv: 1.0.0.0
CommerceBuilder.DHL: 7.0.8825.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9725.0
CommerceBuilder.FRBNY: 7.0.0.0
CommerceBuilder.GoogleCheckout: 7.0.10052.0
CommerceBuilder.InternetSecure: 7.0.9764.0
CommerceBuilder.LinkPoint: 7.0.9764.0
CommerceBuilder.Paradata: 7.0.9764.0
CommerceBuilder.PayFlowPro: 7.0.10061.0
CommerceBuilder.PayJunction: 7.0.9764.0
CommerceBuilder.PayPal: 7.0.10071.0
CommerceBuilder.Services: 7.0.9733.0
CommerceBuilder.SkipJack: 7.0.9764.0
CommerceBuilder.UPS: 7.0.10041.0
CommerceBuilder.USPS: 7.0.9728.0
CommerceBuilder.Web: 7.0.9777.0
ComponentArt.Web.UI: 2007.1.1566.3
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
edtFTPnet: 1.2.4.0
FredCK.FCKeditorV2: 2.5.2912.21007
ICSharpCode.SharpZipLib: 0.85.1.271
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.0.8530.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.85.0.0

[Logan Rhodehamel]

Can you find the file app_Data/encryption.config, and send me the contents of the file in a private message?

[jmestep]

I got some of those errors when I first did it on Aug 9, but haven't had any since then and my data is being encrypted. I just assumed it was some kind of hiccup that straightened itself out.