Error message from add to cart

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William_firefold
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Error message from add to cart

Post by William_firefold » Mon Sep 08, 2008 3:23 pm

If you click "add to cart" on a product listing page, and then before it loads completely, immediately
click something else(I clicked the product image right above.) you get this error popup:

Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server.
The status code returned from the server was: 0


We dont necessarily care that an error is produced, but we dont want customers too see it.
The problem isn't isolated to this situation, we have encountered it in a few other places.


How can I alleviate this?

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mazhar
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Re: Error message from add to cart

Post by mazhar » Mon Sep 08, 2008 11:45 pm

I have checked and unable to reproduce the problem. Which browser you are using? Also could you post the page URL having problem here.

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Road Rider
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Re: Error message from add to cart

Post by Road Rider » Wed Sep 10, 2008 6:19 pm

It is known bug with AJAX if we are talking about the same issue. If you run into it again post a screen shot of the error.

If it is the AJAX post back error there is nothing that can be done. I too am waiting for an AJAX update and then the question will be if Able will function on a new version of AJAX,
Doug Morrison
Director of Marketing and eCommerce
Bike Authority
http://www.bikeauthority.com

Robbie@FireFold
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Re: Error message from add to cart

Post by Robbie@FireFold » Thu Sep 11, 2008 7:58 am

I figured this was related to Ajax.

When is their update do?
Robbie Hodge
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