discount sequence issue

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bptoll123
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discount sequence issue

Post by bptoll123 » Fri Jan 16, 2009 6:01 pm

Hi All,

This is a tricky one. The other day I got a telephone order. I put 2 items in the basket and proceed to checkout. The customer has two coupons. The first offers 10% off the order excluding item 1. The second offers $5 off item 1.

When I enter the first coupon (%) into the system, then the second coupon ($), it works fine. I can complete checkout.

When I enter the second coupon ($) into the system, then the first coupon (%), the first coupon fails the the message "The coupon code you've entered requires a minimum item quantity of 0." At this point I must clear the order and start over and remember to enter the coupons in the correct sequence.

I was unable to duplicate this error in the front end. It only occurs in the back end.

Anyone have a quick code fix?

Thanks,
Brian

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mazhar
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Re: discount sequence issue

Post by mazhar » Sat Jan 17, 2009 2:44 am

What is the type of both coupons? One more thing you can apply multiple coupons if you have enable Allow Combine option for the coupons.

bptoll123
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 23
Joined: Sat Aug 23, 2008 8:19 am

Re: discount sequence issue

Post by bptoll123 » Sat Jan 17, 2009 8:42 am

first is % off order. second is $ off order.
both are combinable with other coupons.

THanks,
Brian

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