Shipping To Russia

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BWalt302
Lieutenant, Jr. Grade (LT JG)
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Joined: Mon Oct 17, 2011 10:21 am

Shipping To Russia

Post by BWalt302 » Mon Oct 17, 2011 10:24 am

Can anyone help me out here, my website will not show a shipping option when Russia Is selected as the Country. It calculates it just find using out shipping estimator, but when you add an item to the cart, enter address and choose russia, it shows up blank for available options.

UPS
USPS

are selected to support ALL regions. Any ideas?>

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AbleMods
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Re: Shipping To Russia

Post by AbleMods » Mon Oct 17, 2011 9:46 pm

Make sure you have Russia set up in the Admin, Configure, Regions, Countries.

Then make sure you go into Admin, Configure, Regions, Zones and make sure that Russia is included in the zone(s) you want.

I've also noticed that a lower case country code can confuse things during checkout. Best to always use all uppercase on the country code. This goes both for the setup on the backend and the address during checkout. In other words, if the backend has 'RU' set up but the shopper uses 'ru' in their address, checkout might not work as you expect.
Joe Payne
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