e-mail question

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krittleb
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Posts: 111
Joined: Tue Jan 06, 2009 11:27 pm

e-mail question

Post by krittleb » Sun Jul 19, 2009 2:51 pm

We have been up for a couple of weeks or so and I just noticed that there are over 200 error messages in our log!

So, when I went to go look at them, I see they are all related to e-mail messages that have errors.

Here is one of the messages:

7/18/2009 8:55:14 PM Warn Error sending email with subject 'Subscription Notice'. Mailbox unavailable. The server response was: <sdw1103@aol.com> No such user here

Well, the e-mail addresses ARE correct, so I am not sure what is up with that. Also, I didn't realize that we were automatically trying to send out some kind of "subscription notice" every time a customer ordered, so I went to go find it in the e-mail templates and there is no template called "subscription notice".

Any ideas on where this elusive message is originating from and why there are errors sending some messages to customers and not other messages?

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calvis
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Location: Redmond, WA

Re: e-mail question

Post by calvis » Sun Jul 19, 2009 7:08 pm

Mail sure your mail server is working properly. I ran a quick test and this is what it came back with:

CheckDNS.NET tests mail-servers
Domain hairbowcenter.com has only one mail-server
Checking mail server (PRI=10) mail.hairbowcenter.com [216.10.242.242]
Mail server mail.hairbowcenter.com[216.10.242.242] answers on port 25
<<< 220 mx242m.mysite4now.com
>>> HELO www.checkdns.net
<<< 250 mx242m.mysite4now.com Hello [195.60.98.253]
>>> MAIL FROM: <dnscheck@uniplace.com>
<<< 554 Sending address not accepted due to spam filter
While speaking to mail.hairbowcenter.com [216.10.242.242] received status 554 instead of 250
Some of your MX do not work properly
Able Customer Since 1999 Currently Running on GOLD R12 SR1 and PCI Certified.

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