Puerto Rico - There are no shipping methods available to the

[werD]

Hey folks, I'm trying to add Puerto Rico as a shipping option to FedEx inside of AbleCommerce.

i'm currently getting this error message from AbleCommerce

There are no shipping methods available to the selected destination(s).

Here is the response I'm getting from FedEx though Note: <Message>Service is not available to this location.</Message>

Send: <?xml version="1.0" encoding="UTF-8"?><FDXRateAvailableServicesRequest xmlns:api="http://www.fedex.com/fsmapi" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="FDXRateAvailableServicesRequest.xsd"><RequestHeader><AccountNumber>[REMOVED]</AccountNumber><MeterNumber>[REMOVED]</MeterNumber></RequestHeader><ShipDate>2011-01-14</ShipDate><DropoffType>REGULARPICKUP</DropoffType><Packaging>YOURPACKAGING</Packaging><WeightUnits>LBS</WeightUnits><Weight>13.0</Weight><OriginAddress><StateOrProvinceCode>MN</StateOrProvinceCode><PostalCode>55416</PostalCode><CountryCode>US</CountryCode></OriginAddress><DestinationAddress><StateOrProvinceCode>PR</StateOrProvinceCode><PostalCode>00659</PostalCode><CountryCode>PR</CountryCode></DestinationAddress><Payment><PayorType>SENDER</PayorType></Payment><DeclaredValue><Value>368.21</Value><CurrencyCode>USD</CurrencyCode></DeclaredValue><PackageCount>1</PackageCount></FDXRateAvailableServicesRequest>

Receive: <?xml version="1.0" encoding="UTF-8"?><FDXRateAvailableServicesReply xmlns:xsi="http://www.w3.org/2001/XMLSchema-instan ... ge>Service is not available to this location.</Message></SoftError></FDXRateAvailableServicesReply>

• I have setup a Shipping Zone called PR Which is set for Country: Puerto Rico, Provinces: All.
• I have setup the following shipping methods
  • FedEx International Economy Freight Warehouses:All Zone: PR Provinces:All
  • FedEx International Economy Warehouses:All Zone: PR Provinces:All
  • FedEx International Priority Warehouses:All Zone: PR Provinces:All
  • FedEx International First Warehouses:All Zone: PR Provinces:All
  • FedEx International Priority Freight Warehouses:All Zone: PR Provinces:All

Inside of the Shipping estimate control I have added the following code to confirm that the appropriate ShipZone is being used



//Code Output: Item is in PR Ship Zone. The country Filter is PR-- True

Code: Select all

if(shipRateQuotes.Count < 1)
{
string CountryCode = _EstimateAddress.ShipZones[0].ShipZoneCountries[0].CountryCode;
ltrlStatus.Text = "Item is in " + _EstimateAddress.ShipZones[0].Name + " Ship Zone. The country Filter is " + CountryCode + "-- " + (CountryCode == _EstimateAddress.CountryCode);
}

As a test I just added every possible shipping method and set them to CountryCode "All", but I'm still getting the same results for Puerto Rico. All US destination work as expected.

Is there something additional that I need to setup in Ablecommerce or with FedEx to get International Rate Quotes Working?

Thanks
Drew

[werD]

So it looks like this error is caused when using the test service.. Swapping "Test Mode" to disabled on this screen resolved the issue "Administration > Configure > Shipping > Integrated Carriers > FedEx > Configure"