PageNotFound error in Page Views

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fiddycent
Lieutenant, Jr. Grade (LT JG)
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PageNotFound error in Page Views

Post by fiddycent » Tue Jul 26, 2016 6:48 am

I am noticing the following behavior:

1. Go to Search page for website
2. Add a search term in the "Narrow by Keyword" option
3. Hit Go

The Search results are coming back ok. What's strange is that when I look at the Page Views for the user (on the Admin side), I see the Search page listed as a Page View, but I also see a bunch of PageNotFound.aspx registering in the Page Views. Any idea why this could be the case? I don't think it's a big deal because the user doesn't notice it but there's something wrong with my configuration.

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mazhar
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Re: PageNotFound error in Page Views

Post by mazhar » Wed Jul 27, 2016 1:45 am

There are two things, first PageNotFound.aspx is a user friendly error page which is shown when you request that doesn't exist on website. For example when you try to open an invalid URL. This means that you seems to have some invalid URL in your website which is pointing to a resource which no longer exist. Most probably the view registered before PageNotFound.aspx entry was originally requested which is broken. Application was unable to find that resource and instead redirected user to friendly error page called "PageNotFound.aspx" and application registered it as another page view.

Secondly you seems to be using older version of ablecommerce. In Gold R12 we made improvements to how we redirect to custom error pages. In Gold R12 it won't register PageNotFound.aspx as another page view since we no longer redirect to new URL and instead serve friendly errors against same URLs being requested.

fiddycent
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 45
Joined: Tue Sep 03, 2013 12:30 pm

Re: PageNotFound error in Page Views

Post by fiddycent » Wed Jul 27, 2016 3:37 am

The user is not actually seeing the PageNotFound error. To them, it's business as usual. It's only in the Page Views where I see it.

Yes I am on Gold R10. Just recently launched with some customization so will wait to upgrade.

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