Partial refund isn't working on Paypal Website Payments Pro

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AbleMods
Master Yoda
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Partial refund isn't working on Paypal Website Payments Pro

Post by AbleMods » Tue Dec 11, 2007 8:12 am

I just totally messed up a customer order trying to issue a partial refund. The Refund Payment option refunded the entire payment amount even though I specified a different amount of the screen.

Do I have something set up wrong?
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

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cerami2
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changing the refund amount

Post by cerami2 » Wed Dec 12, 2007 1:54 pm

I use paypal pro you can refund any amount
login find the person you want to refund click on detailslink in blue
go to the bottom of the page. Click on issue refund .New page opens up go to refund amount box enter what you want to refund
Hit continue

Hope this helped
Joe Cerami

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compunerdy
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Post by compunerdy » Wed Dec 12, 2007 2:28 pm

I think he would prefer to do it from the store.

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Post by AbleMods » Wed Dec 12, 2007 8:19 pm

Yes refunds are possible from the PayPal merchant screen, but I indeed need to have it working in AC7.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

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