error after trial expired and entered license key: solved

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mshaw
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error after trial expired and entered license key: solved

Post by mshaw » Tue Oct 14, 2008 2:26 pm

on my dev pc, the trial expired. we were given a license key, which was installed and now ac7 will not. not even the admin interface. it gets a nullreferenceexception. it must be in the api because the debugger in vs 2005 does not break on any lines of code. we must get this fixed asap. any help is appreciated. here is the log from the application event log.

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/14/2008 1:17:49 PM
Event time (UTC): 10/14/2008 6:17:49 PM
Event ID: c8781e9248b248f29c8e9e4a4c136240
Event sequence: 4
Event occurrence: 3
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/griffenbike-1-128684802227015713
Trust level: Full
Application Virtual Path: /griffenbike
Application Path: C:\ac7\
Machine name: TDS-DELL1521-1

Process information:
Process ID: 4996
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.

Request information:
Request URL: http://localhost/griffenbike/Default.aspx
Request path: /griffenbike/Default.aspx
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.HttpApplication.CompleteRequest()
at System.Web.HttpResponse.End()
at CommerceBuilder.Configuration.TokenBase.a()
at CommerceBuilder.Configuration.TokenBase.get_Database()
at CommerceBuilder.Stores.AuditEventDataSource.CountForStore()
at CommerceBuilder.Services.AbleCommerceHttpModule.Init(HttpApplication context)
at System.Web.HttpApplication.InitModulesCommon()
at System.Web.HttpApplication.InitModules()
at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)


Custom event details:

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jmestep
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Posts: 8164
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Location: Dayton, OH
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Re: ac7 gets error after trial expired and entered license key

Post by jmestep » Tue Oct 14, 2008 2:36 pm

In your App_Data/ablecommerce.config file, add this to the top line. It puts the site into demo mode and you can change it later when you get the new store key and are running it on that domain name.
demoMode="true"

If that doesn't work, try deleting your CommerceBuilder.lic file and see if the admin will come up and maybe prompt you for your key.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
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mshaw
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 40
Joined: Thu Sep 04, 2008 1:53 pm

Re: ac7 gets error after trial expired and entered license key

Post by mshaw » Tue Oct 14, 2008 2:47 pm

Great! That fixed it!! Thank you very much.

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