Check payments

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Brewhaus
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Check payments

Post by Brewhaus » Tue Nov 25, 2008 9:15 pm

We ran into a strange situation today. A customer had chosen Check by Mail as their selected payment method, and the system then asked for the check information. They assumed that, having entered the check information, that the payment would be treated as an e-Check, and did not bother to mail one. Why would the system ask for the check information if e-Check is not even an option with AC? Is there a way to turn this off? :?
Rick Morris
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mazhar
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Re: Check payments

Post by mazhar » Wed Nov 26, 2008 7:03 am

The payment method of type check is for E-Check. If you want to recieve checks via mail then create a new payment method of type mail and use that. Please read the following information about the payment methods
http://help.ablecommerce.com/mergedProj ... ethods.htm

Brewhaus
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Re: Check payments

Post by Brewhaus » Wed Nov 26, 2008 8:31 am

It is possible that we changed 'Check' to 'Check by Mail' because it was not as specific as we thought it should be, and went the wrong direction. We have found e-Checks to be too much trouble (waiting a week for it to clear, then potentially seeing the check returned).
Rick Morris
Brewhaus (America) Inc.
Hot Sauce Depot

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