Bug when trying to pay balance with paypal

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compunerdy
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Bug when trying to pay balance with paypal

Post by compunerdy » Thu Feb 05, 2009 12:51 pm

I have a open case that has not been replied to in over 2 months so I am sorry but I figured I would post it here as well in hopes it gets addressed. It is case#3322 and whenever I have a customer who has a small balance on a order (they had me add a item) they cant pay the balance via paypal. When the customer clicks to pay it they get the following error (The link you have used to enter the PayPal system contains an incorrectly formatted item amount). I would think errors which make it so customers cant pay would be a high priority.

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Re: Bug when trying to pay balance with paypal

Post by Shopping Cart Admin » Thu Feb 05, 2009 4:41 pm

Hello,

No other reports and unable to replicate. We cannot fix what we cannot break.
Thanks for your support

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AbleCommerce.com
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compunerdy
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Re: Bug when trying to pay balance with paypal

Post by compunerdy » Fri Feb 06, 2009 2:23 am

Create a order..mark it as paid..add a $2 item..log in and try to pay the balance via paypal. You tried this and it works?? This has happened to me atleast 5 times now and I offered to show the error on my system.

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compunerdy
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Re: Bug when trying to pay balance with paypal

Post by compunerdy » Mon Feb 09, 2009 10:07 am

Can someone test this for me on your system to see if it is just me.

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