Sales Data not updating
- efficiondave
- Commander (CMDR)
- Posts: 151
- Joined: Tue Dec 02, 2008 10:20 am
- Location: St. Louis Missouri
- Contact:
Sales Data not updating
We're running version 7.1 and the "Sales Data" and "Sales Over Time" data isn't updating. It's currently show sales through the 9th (4 days ago) but not any of the Sales from the last 3 days. Hitting "Refresh" has no impact. How often is this data supposed to update. Is this a known issue with 7.1. Anything I need to do to get it to update?
David O'Leary
http://www.EfficionConsulting.com
http://www.EfficionConsulting.com
- Shopping Cart Admin
- AbleCommerce Admin
- Posts: 3055
- Joined: Mon Dec 01, 2003 8:41 pm
- Location: Vancouver, WA
- Contact:
Re: Sales Data not updating
Hello David,
Depending on how you have your order status setting only completed (shipped) products will show on the report.
Depending on how you have your order status setting only completed (shipped) products will show on the report.
- efficiondave
- Commander (CMDR)
- Posts: 151
- Joined: Tue Dec 02, 2008 10:20 am
- Location: St. Louis Missouri
- Contact:
Re: Sales Data not updating
That was easy, thanks! To make non-shipped Orders appear in these views:
1.) Go to the Configure->Order Statuses
2.) Edit the Payment Pending status
3.) Check the "Include in Report" checkbox and hit save.
1.) Go to the Configure->Order Statuses
2.) Edit the Payment Pending status
3.) Check the "Include in Report" checkbox and hit save.
David O'Leary
http://www.EfficionConsulting.com
http://www.EfficionConsulting.com