Sales Data not updating

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efficiondave
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Sales Data not updating

Post by efficiondave » Fri Nov 13, 2009 12:50 pm

We're running version 7.1 and the "Sales Data" and "Sales Over Time" data isn't updating. It's currently show sales through the 9th (4 days ago) but not any of the Sales from the last 3 days. Hitting "Refresh" has no impact. How often is this data supposed to update. Is this a known issue with 7.1. Anything I need to do to get it to update?

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Re: Sales Data not updating

Post by Shopping Cart Admin » Fri Nov 13, 2009 3:58 pm

Hello David,

Depending on how you have your order status setting only completed (shipped) products will show on the report.
Thanks for your support

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efficiondave
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Re: Sales Data not updating

Post by efficiondave » Fri Nov 13, 2009 4:29 pm

That was easy, thanks! To make non-shipped Orders appear in these views:

1.) Go to the Configure->Order Statuses
2.) Edit the Payment Pending status
3.) Check the "Include in Report" checkbox and hit save.

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