How to make sure we charge the right shipping

[Will]

I noticed when a customer is checking out they can specify whether the ship-to address is a business or residence. If they choose business they are charged less for shipping.

There doesn't seem to be any validation once they've made that choice. So if someone is savvy, they can choose "This is a business" and the storefront charges them the business rate even if it's actually a residential address.

If this happens, UPS will still charge us the residential rate through WorldShip.

How are people handling this problem? Do you just eat the difference?

Is there any way for us to lock down the shipping to residential only?

Or am I misunderstanding something?

Thanks.

[compunerdy]

I think you are stuck with that setup. You would probably need custom code to remove the option for them to select business.

[Shopping Cart Admin]

Hello Will,

Hard code it to business if it's a big deal as there isn't any way to know or any form of lookup available for this information.

[Will]

If we hard-code the checkout process to charge residential rates is there any way to make the shipping estimator in the basket return residential rates as well?

Thanks.

[Shopping Cart Admin]

Hello,

not that I could see from my review of the code, but let's see what our developers might say to the other post before we assume anything.

[cerami2]

is there a way of making the dropdown not show up on the page
so it is set to resident all the time
Regards
Joe Cerami

[jmestep]

I commented out this in the conlib/onepagecheckout.ascx:
<!--<tr>
<th class="rowHeader" valign="top">
<asp:Label ID="BillToAddressTypeLabel" runat="server" Text="Type:" AssociatedControlID="BillToAddressType" EnableViewState="false"></asp:Label>
</th>
<td valign="top">
<asp:DropDownList ID="BillToAddressType" runat="server" EnableViewState="false">
<asp:ListItem Text="This is a residence" Value="1" Selected="true"></asp:ListItem>
<asp:ListItem Text="This is a business" Value="0"></asp:ListItem>
</asp:DropDownList>
</td>
</tr>-->

I had only a test shipping method so it might not work with real methods. I tried changing this also to visible="false", but the row still showed up.
<asp:DropDownList ID="BillToAddressType" runat="server" EnableViewState="false">
You would need to change the code further down the page also if they picked a different shipping address.
You would need to disable the selection in
Members/EditMyAddress.aspx

[bobr2k]

I tried commenting then deleting two rows from this ascx page

conlib/onepagecheckout.ascx

... the code was not recognized because I had put it in conlib\custom directory. I then tried changing the scriplet to access conlib:custom\onepagecheckout but that didn't work because the page kept failing - wanting related files to be placed in that directory, (basket, etc). Apparently you can't just modify one element and have it picked up from custom directory. I thought the custom conlib technique worked similar to the scriptlet technique. (this ought to stoke Joe's "enlightenment" juices)

[ayilmaz]

To make shipping estimator in basket return residential rates,
add this line to ConLib/BasketShippingEstimator.ascx.cs

// CREATE AN ADDRESS INSTANCE TO HOLD ESTIMATE DESTINATION
Address estimateAddress = new Address();
bool isCA = Regex.Match(safePostalCode, "^[A-Z][0-9][A-Z][0-9][A-Z][0-9]$").Success;
estimateAddress.CountryCode = isCA ? "CA" : "US";
estimateAddress.PostalCode = safePostalCode;
->>> Line added estimateAddress.Residence = true;
This basically sets the address to residential.

If we hard-code the checkout process to charge residential rates is there any way to make the shipping estimator in the basket return residential rates as well?

Thanks.

[cerami2]

there is two dropdown on the checkout is there a way of having the type: save the type but have it push the same rats as the resident


Thanks
Joe

[jmestep]

I set up a test payment method and the orders go thru OK with the section that I posted earlier commented out and ta similar section under the shipping address> I had to comment out the whole section, not just the select box

Code: Select all

<!--<tr>
                                                    <th class="rowHeader" valign="top">
                                                        <asp:Label ID="ShipToAddressTypeLabel" runat="server" Text="Type:" AssociatedControlID="ShipToAddressType" EnableViewState="false"></asp:Label>
                                                    </th>
                                                    <td valign="top">
                                                        <asp:DropDownList ID="ShipToAddressType" runat="server" EnableViewState="false">
                                                            <asp:ListItem Text="This is a residence" Value="1" Selected="true"></asp:ListItem>
                                                            <asp:ListItem Text="This is a business" Value="0"></asp:ListItem>
                                                        </asp:DropDownList>
                                                    </td>
                                                </tr>-->