Duplicate Confirmation Emails

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jrobgood
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Duplicate Confirmation Emails

Post by jrobgood » Tue Apr 01, 2008 7:36 pm

We are seeing duplicate emails when testing Order Confirmation messaging. Has anyone experienced this?
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AbleMods
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Re: Duplicate Confirmation Emails

Post by AbleMods » Wed Apr 02, 2008 9:38 pm

Check to make sure you don't have the same order confirmation trigger assigned to two different email templates.

Had the same thing happen to me at one point. Have to edit each email template set up in the system and see which triggers are checked - should only take a few minutes.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com
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jrobgood
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Re: Duplicate Confirmation Emails

Post by jrobgood » Thu Apr 03, 2008 2:45 am

Doh.

Had a front-end developer adjusting a template and (bless his heart) he had duplicated the original before editing it for me.

Thanks!
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AbleMods
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Re: Duplicate Confirmation Emails

Post by AbleMods » Thu Apr 03, 2008 7:04 am

Been there, done that 8)
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com
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