I'm going to try this one more time... I haven't been able to get an admin here or on the bug submission to write back...
I need to know how the Cost of Goods is captured for order items, as it does not seem to be working correctly for Kit items. Right now, if I have a kit item that contains multiple quantities of an item, the cost ends up coming in as zero, thus giving me skewed profits in my reports.
PLEASE help me with this. If there is no viable fix for this, I'd appreciate any input as to where would be a good place in the checkout process (ie, Reciept.aspx, MyOrders.aspx, etc...) to manually change my cost of goods sold for each item.
Thank you greatly to anyone that can help with this.
Scott Hein
PoolGeek.com
Logic behind order item capture
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Shopping Cart Admin
- AbleCommerce Admin
- Posts: 3055
- Joined: Mon Dec 01, 2003 8:41 pm
- Location: Vancouver, WA
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Re: Logic behind order item capture
Hello Scott,
Your CRM case is active, please be patient as it does take time to verify issues and get them officially reported. Unfortunately we are short staffed this week and it could end up taking longer than the week specified in my reply to your case. I understand this is important to you and if possible a patch will be created.
Your CRM case is active, please be patient as it does take time to verify issues and get them officially reported. Unfortunately we are short staffed this week and it could end up taking longer than the week specified in my reply to your case. I understand this is important to you and if possible a patch will be created.