UPS Rate on Site Don't Match what UPS.com Provides?

[ediguy]

Hello, newbie here!

When I go onto UPS.com and try to ship something from 02134 to 02452 I get Ground and Overnight. Yet the UPS logic on our site also returns 2nd day air. Why would this be?

[Road Rider]

I am guessing that based on the zip codes (they are very close) that UPS knows that the package will arrive within 2 days so from there site 2nd day is not really a viable option.

However you have Able configured with 2nd day as a method so it will return a value for it.

Are the rates for ground and overnight correct?

[ediguy]

The rates themselves are good, it's the service levels that concern me. If UPS doesn't offer 2nd day air, why would the API offer it?

[Logan Rhodehamel]

Road rider is probably correct. Ground shipping takes 2 days. 2nd day air takes 2 days. UPS may not show 2nd day air because Ground will give the same service level with price being the only difference.

To simulate, we could check transit time for each service and discard any higher priced services that had equal delivery times. That's not a currently a feature though.

[ediguy]

Actually if you look at UPS site, ground delivery says 1 day between those 2 zip codes and overnight says 1 day. In the past using an HTTP Request when I did this type of thing I only got the ground and the overnight rate quotes, never the 2nd day air quote, even though I had allowed 2nd day air as an option.

[Logan Rhodehamel]

If you turn on debugging for the UPS shipping gateway within AbleCommerce, the log will show you what is sent and what is returned via the http request. AbleCommerce only includes rates that are returned in the response and match a configured shipping method.