Credit card failures - how to let the user try again.

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frosty
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Credit card failures - how to let the user try again.

Post by frosty » Mon Oct 27, 2008 8:48 am

I've noticed that when an order that goes through and fails ie PaymentStatus.AuthorizationFailed
that the basket is deleted. Therefore there is no way to prompt the user to go back and re-enter there credit or perhaps try another method.

Have i got this correct? What is AC procedure for allowing users to re-enter there info.

I've found similar post, tho it's seems a like inconclusive.
viewtopic.php?f=42&t=6857

Thanks, any feed back on how to manage this would be much appreciated.

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mazhar
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Re: Credit card failures - how to let the user try again.

Post by mazhar » Mon Oct 27, 2008 8:55 am

Turn on the failed payments handling by setting the HandleFailedPayments property to true on the Receipt page. Have a look at the following post.
viewtopic.php?f=42&t=8625

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