[[ConLib:ReceiptPage]] The directive 'page' is unknown.

[smcfarland]

I am getting the following error on checkout. Is this an error just due to the email for the app? We are on a test server and there is no way to test the email without the domain name in place.

Home > Your Account > View Order
[[ConLib:ReceiptPage]] The directive 'page' is unknown.

[mazhar]

It seems that you have some customization. Edit the ConLib/ReceiptPage.ascx file if there is some page statement as below

Code: Select all

<%@ Page Language="C#" ............ %>

remove it.

[smcfarland]

I had a code at the beginning of the page:

Code: Select all

<%@ Control Language="C#" AutoEventWireup="true" CodeFile="ReceiptPage.ascx.cs" Inherits="ConLib_ReceiptPage" %>

I have never opened these pages before and reuploaded the files just in case, with the same error.

I deleted the code above and saved it to the server, but still get the same error.

[mazhar]

The above code you mentioned is valid and it must be there in control. If you haven't customized the ConLib/RecieptPage, Checkout/Receipt.aspx, and Receipt Page scriptlet files then replace them with the default ones.

[smcfarland]

I replaced the conlib files and the scriplet file. To no avail. Still getting the error.

Again, I know many carts will give an error if the mail host info is not correct. Is this the case here? We are on a temp site and the mail would usually be mail.ourdomain.com, but since the site isn't live, it will not work.

If this is the case, is there a way to disable this for testing purposes?

[mazhar]

I replaced the conlib files and the scriplet file. To no avail. Still getting the error.

Again, I know many carts will give an error if the mail host info is not correct. Is this the case here? We are on a temp site and the mail would usually be mail.ourdomain.com, but since the site isn't live, it will not work.

If this is the case, is there a way to disable this for testing purposes?


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No this is nothing to do with Email at all. The problem seems to be with ASPX code. Please confirm that you have checked the Checkout/Reciept.aspx file and also make sure that there is no Receipt Page.htm file in Scriptlets/Custom/Content directory.

[smcfarland]

I replaced the conlib files and the scriplet file. There is nothing in the custom folder.

As far as the templates go, I have customized the header, the footer and the right side panel css, but not added anything other than asthetics, and that was done via notepad.

[smcfarland]

BUMP

We are ready to test and this is the only issue holding us back (besides the buy one get one free discount).

[mazhar]

Could you post the store URL here if it's online

[smcfarland]

http://maxamlabs.com.mytempweb.com/