Abandoned basket
Abandoned basket
If a user gets to the payment page but does not enter any payment info - simply closes the browser - is there a way to capture the abandoned basket and send the user an email? I cannot find any matching actions in the email templates for this.
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: Abandoned basket
The abandoned basket shows up in the reports, but there is no configuration to email the customer.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: Abandoned basket
What a shame... Judy created a great plugin for 5.5 that allowed us to email customers with abandoned baskets and offer them a coupon to come back. We had a lot of success with that.
I guess I'm going to post a Feature Request
I guess I'm going to post a Feature Request
AC 7.0.3 build 13937
Re: Abandoned basket
Hi all,
Does anybody know when exactly a basket is considered to be abandoned by AC (and therefore show up in the abandoned basket reort)?
Thanks,
rdv
Does anybody know when exactly a basket is considered to be abandoned by AC (and therefore show up in the abandoned basket reort)?
Thanks,
rdv
Re: Abandoned basket
A basket is considered abandoned if the user have no activity within last 30 mnts. Also here is a post regarding Email alerts for abandoned baskets.
viewtopic.php?f=47&t=8817
viewtopic.php?f=47&t=8817