Forgot Password not working

ryanstowasser · Post by **ryanstowasser** » Thu Dec 18, 2008 1:56 pm

I am not getting an error or anything. I have smtp set up and order placed emails are being delivered.

What am I missing?

jmestep · Post by **jmestep** » Thu Dec 18, 2008 2:36 pm

Do you have a trigger set under your email template settings?

ryanstowasser · Post by **ryanstowasser** » Thu Dec 18, 2008 3:54 pm

I missed that trigger.

Is there a standard format for a Password update email message? I have not been creating the email templates.

jmestep · Post by **jmestep** » Thu Dec 18, 2008 4:35 pm

There is a standard format and it is created when you set up the store and import basic data. (There are 15 templates created so you might be missing more). In case you don't have that, here is the code:
Subject is Password Reset Request at $store.Name
Body is

Code: Select all

<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 5px;
margin: 0px;
border: 1px solid #5872CB;
}
TABLE.Email TH {
font-weight: bold;
font-size: 12px;
color: #ffffff;
font-family: Arial, Verdana, Sans-Serif;
font-style: strong;
background-color: #304FBA;
text-align: center;
text-decoration: none;
padding: 5px;
}
TABLE.Email TD {
font-weight: normal;
font-size: 12px;
color: #000000;
font-family: Arial, Verdana, Sans-Serif;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 3px;
}
</style>
</head>
<body>
<table class="Email">
<tr>
<td class="Email">
<p>Hello,</p>
<p>We received a request to reset the password associated with this email address.
If you made this request, please follow the instructions below. </p>
<p>If you did not request to have your password reset, you can safely ignore
this email. We assure you that your customer account is safe. </p>
<p><strong>Click the link below to reset your password:</strong></p>
<p>		  <a href="${resetPasswordLink}">${resetPasswordLink}</a>	</p>
<p>If clicking the link doesn't  work, you can copy and paste the link
into your browser's address window, or retype it there. Once you have
returned to $store.Name,
we will give you instructions for resetting your password. </p>
<p><strong>Thank you for visiting $store.Name!</strong><br>
<a href="${store.StoreUrl}"><strong>$store.Name</strong></a></p>		
<p>&nbsp;</p>
</td>
</tr>
</table>
</body>
</html>

AbleCommerce Shopping Cart Software

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