Tracking Number on Order Confirmation

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Tomgard
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Tracking Number on Order Confirmation

Post by Tomgard » Fri Dec 19, 2008 12:21 pm

I use the 'order shipped' email template in AC. How difficult is it to add in the tracking number to this so a customer does not need to log in to their account to obtain this info? Will the tracking number be hyperlinked to the carrier results?

Many of my shoppers are using the anonamous checkout and they are calling for tracking info.
Bryan Bundgaard
AC7 User http://www.SchoolSupplyStore.com
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mazhar
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Re: Tracking Number on Order Confirmation

Post by mazhar » Fri Dec 19, 2008 12:53 pm

Try the following Order Shipped Email template

Code: Select all

<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 5px;
margin: 0px;
border: 1px solid #5872CB;
}
TABLE.Email TH {
font-weight: bold;
font-size: 12px;
color: #ffffff;
font-family: Arial, Verdana, Sans-Serif;
font-style: strong;
background-color: #304FBA;
text-align: center;
text-decoration: none;
padding: 5px;
}
TABLE.Email TD {
font-weight: normal;
font-size: 12px;
color: #000000;
font-family: Arial, Verdana, Sans-Serif;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 3px;
}
</style>
</head>
<body>
<table class="Email">
<tr>
<td colspan="2" class="Email">
<p><strong>Hello $order.BillToFirstName, </strong></p>
<p>		  We thought you'd like to know that we shipped your items, and that
this 
completes your order.</p>
<p>If you would like to view your order, manage addresses, update your email,
or customize many other options, please visit your personal
<a href="${store.StoreUrl}Members/MyAccount.aspx">My Account</a> page.</p>		
<p>Thank you for shopping with us.<br>
$store.Name</p>
</td>
</tr>
</table>
<table class="Email">
<tr>
<th class="Email">Order Summary</th>
</tr>
</table>
<table class="Email">
<tr>
<td class="Email"><div align="right"><strong>Email Address:</strong></div></td>
<td class="Email">${order.BillToEmail}</td>
</tr>
<tr>
<td class="Email" width="140"><div align="right"><strong>Order Number:</strong> </div></td>
<td class="Email" width="500"><p>$order.OrderId</p></td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Ordered on:</strong></div></td>
<td class="Email">$order.OrderDate.ToString("G")</td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Ordered by:</strong></div></td>
<td class="Email">$order.BillToFirstName $order.BillToLastName</td>
</tr>
<tr>
<td><div align="right"><strong>Order Total:</strong></div></td>
<td>$order.Items.TotalPriceById().ToString("C")</td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Order Status:</strong></div></td>
<td class="Email"><a href="${store.StoreUrl}Members/MyOrder.aspx?OrderId=$order.OrderId">View Online</a></td>
</tr>
</table>
<table class="Email">
<tr valign="top">
<td class="Email" width="50%"><strong>Billing Address:</strong>
<div style="padding-left:30px;">
$order.FormatAddress(true)
</div>
</td>
<td class="Email" width="50%">
<strong>Payment Method:</strong>
<div style="padding-left:30px;">
#foreach($payment in $payments)
$payment.PaymentMethodName<br />
$payment.ReferenceNumber<br />
#end
</div>
</td>
</tr>
</table>  
#set ($shipNo = 1)	
#foreach($shipment in $order.Shipments)
#beforeall
<table class="Email">
<tr>
<th class="Email">Shipment Information</th>
</tr>
</table>
#each
<table class="Email">
<tr>
<td colspan="4" class="Email" style="text-align: center;">							
<strong><u>Shipment $shipNo of $order.Shipments.Count</u></strong>
#set ($shipNo = $shipNo + 1)			
</td>
</tr>
<tr>
<td class="Email" colspan="4" style="text-align: center;">
<table width="100%">
<tr>
<td class="Email" valign="top">
<strong>Ship From:</strong>
<div style="padding-left:30px;">
$shipment.FormatFromAddress(true)
</div>
</td>
<td class="Email" valign="top">
<strong>Ship To:</strong>
<div style="padding-left:30px;">
$shipment.FormatToAddress(true)
#if ($shipment.ShipMessage.Length > 0)
<br/><strong>Message:</strong>$shipment.ShipMessage
#end					  
</div>
</td>
<td class="Email" valign="top">
<strong>Shipment Method:</strong>
<div style="padding-left:30px;">
$shipment.ShipMethodName</div>
<strong>Shipment Status:</strong>
<div style="padding-left:30px;">
#if ($shipment.IsShipped)
Shipped
#else
Waiting to ship
#end
</div>

<strong>Tracking Information:</strong>
<div style="padding-left:30px;">
#foreach($trackingNumber in $shipment.TrackingNumbers)
Tracking Number: </b>$trackingNumber.TrackingNumberData
#end
</div>

</td>
</tr>
</table>	
</td>
</tr>
#foreach($orderItem in $order.Items.FilterByShipmentAndSort($shipment.OrderShipmentId))
#beforeall  
<tr>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>SKU</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Description</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Quantity</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Price</strong></td>
</tr>
#each
#if (($orderItem.OrderItemType == "Product") || ($orderItem.OrderItemType == "Discount") || ($orderItem.OrderItemType == "GiftWrap") )
<tr class="Email">
<td class="Email" style="text-align: center;">
#if (($orderItem.OrderItemType == "Product"))
$orderItem.Sku
#elseif (($orderItem.OrderItemType == "Discount"))
DISCOUNT
#elseif (($orderItem.OrderItemType == "GiftWrap"))
GIFTWRAP
#end
</td>
<td class="Email">
$orderItem.Name
#if ($orderItem.VariantName.Length > 0)
($orderItem.VariantName)
#end
#foreach($orderItemInput in $orderItem.Inputs)
#if (!$orderItemInput.IsMerchantField)
<br /><b>$orderItemInput.Name:</b> $orderItemInput.InputValue
#end
#end
#if ($orderItem.WrapStyle)
<br>
Gift-Wrap: $orderItem.WrapStyle.Name
#end
</td>
<td class="Email" style="text-align: center;">$orderItem.Quantity</td>
<td class="Email" style="text-align: right;">$orderItem.ExtendedPrice.ToString("C")</td>
</tr>
#end
#end
<tr class="Email"><td colspan="4">&nbsp;</td>
</tr>
</table>		
#end	
<!-- Output Non-Shipping Items -->
#foreach($orderItem in $order.Items.FilterByShipmentAndSort())
#beforeall
<table class="Email">
<tr>
<th class="Email">Non-Shipping Items</th>
</tr>
</table>		
<table class="Email">
<tr>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>SKU</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Name</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Price</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Quantity</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Total</strong></td>
</tr>
#each
#if (($orderItem.OrderItemType == "Product"))
<tr>
<td class="Email" style="text-align: center;">$orderItem.Sku</td>
<td class="Email">
$orderItem.Name
#if ($orderItem.VariantName.Length > 0)
($orderItem.VariantName)
#end
#foreach($orderItemInput in $orderItem.Inputs)
#if (!$orderItemInput.IsMerchantField)
<br /><b>$orderItemInput.Name:</b> $orderItemInput.InputValue
#end
#end
</td>
<td class="Email" style="text-align: right;">$orderItem.Price.ToString("C")</td>
<td class="Email" style="text-align: center;">$orderItem.Quantity</td>
<td class="Email" style="text-align: right;">$orderItem.ExtendedPrice.ToString("C")</td>
</tr>
#end
#afterall
</table>		
#end 
<table class="Email">
<tr>
<th class="Email">Order Totals</th>
</tr>
</table>
<table class="Email">
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Subtotal:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(0).ToString("C")
</td>
<td width="55%" rowspan="5"><p align="center"><strong>Thanks again for shopping with us!</strong></p>
<p align="center"><a href="${store.StoreUrl}"><strong>$store.Name</strong></a></p></td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Tax:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(3).ToString("C")
</td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Shipping and Handling:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(1, 2).ToString("C")
</td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Discounts:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(4).ToString("C")
</td>
</tr>	
<tr>
<td width="30%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Total:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById().ToString("C")
</td>
</tr>
</table>
<p>&nbsp;</p>
</body>
</html>
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Tomgard
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Re: Tracking Number on Order Confirmation

Post by Tomgard » Fri Dec 19, 2008 1:14 pm

That worked - the tracking number is not hyperlinked with the carrier but it is certianly a step in the right direciton. THANK YOU!!!!!
Bryan Bundgaard
AC7 User http://www.SchoolSupplyStore.com
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Robbie@FireFold
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Re: Tracking Number on Order Confirmation

Post by Robbie@FireFold » Fri Dec 19, 2008 3:55 pm

I would like to see the hyperlink with the tracking automactially also. Our old software was able to generate that.

I'm sure someone here can cook that code right up.

<cough cough> Mazhar <cough cough> :lol:
Robbie Hodge
General Manager
Robbie@FireFold.com
http://www.FireFold.com
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mazhar
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Re: Tracking Number on Order Confirmation

Post by mazhar » Sat Dec 20, 2008 5:09 am

I would like to see the hyperlink with the tracking automactially also. Our old software was able to generate that.

I'm sure someone here can cook that code right up.

<cough cough> Mazhar <cough cough> :lol:
Here is the code required to put hyperlink support

Code: Select all

<strong>Tracking Information:</strong>
<div style="padding-left:30px;">

#foreach($trackingNumber in $shipment.TrackingNumbers)

#if($trackingNumber.ShipGateway)

#set($provider = $trackingNumber.ShipGateway.GetProviderInstance())

#set($summary = $provider.GetTrackingSummary($trackingNumber))

#if($summary.TrackingResultType == "ExternalLink")
<a href='$summary.TrackingLink'>$trackingNumber.TrackingNumberData</a>
#end

#end
#end
</div>
Here is the complete updated Order Shipped Email Template

Code: Select all

<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 5px;
margin: 0px;
border: 1px solid #5872CB;
}
TABLE.Email TH {
font-weight: bold;
font-size: 12px;
color: #ffffff;
font-family: Arial, Verdana, Sans-Serif;
font-style: strong;
background-color: #304FBA;
text-align: center;
text-decoration: none;
padding: 5px;
}
TABLE.Email TD {
font-weight: normal;
font-size: 12px;
color: #000000;
font-family: Arial, Verdana, Sans-Serif;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 3px;
}
</style>
</head>
<body>
<table class="Email">
<tr>
<td colspan="2" class="Email">
<p><strong>Hello $order.BillToFirstName, </strong></p>
<p>		  We thought you'd like to know that we shipped your items, and that
this 
completes your order.</p>
<p>If you would like to view your order, manage addresses, update your email,
or customize many other options, please visit your personal
<a href="${store.StoreUrl}Members/MyAccount.aspx">My Account</a> page.</p>		
<p>Thank you for shopping with us.<br>
$store.Name</p>
</td>
</tr>
</table>
<table class="Email">
<tr>
<th class="Email">Order Summary</th>
</tr>
</table>
<table class="Email">
<tr>
<td class="Email"><div align="right"><strong>Email Address:</strong></div></td>
<td class="Email">${order.BillToEmail}</td>
</tr>
<tr>
<td class="Email" width="140"><div align="right"><strong>Order Number:</strong> </div></td>
<td class="Email" width="500"><p>$order.OrderId</p></td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Ordered on:</strong></div></td>
<td class="Email">$order.OrderDate.ToString("G")</td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Ordered by:</strong></div></td>
<td class="Email">$order.BillToFirstName $order.BillToLastName</td>
</tr>
<tr>
<td><div align="right"><strong>Order Total:</strong></div></td>
<td>$order.Items.TotalPriceById().ToString("C")</td>
</tr>
<tr>
<td class="Email"><div align="right"><strong>Order Status:</strong></div></td>
<td class="Email"><a href="${store.StoreUrl}Members/MyOrder.aspx?OrderId=$order.OrderId">View Online</a></td>
</tr>
</table>
<table class="Email">
<tr valign="top">
<td class="Email" width="50%"><strong>Billing Address:</strong>
<div style="padding-left:30px;">
$order.FormatAddress(true)
</div>
</td>
<td class="Email" width="50%">
<strong>Payment Method:</strong>
<div style="padding-left:30px;">
#foreach($payment in $payments)
$payment.PaymentMethodName<br />
$payment.ReferenceNumber<br />
#end
</div>
</td>
</tr>
</table>  
#set ($shipNo = 1)	
#foreach($shipment in $order.Shipments)
#beforeall
<table class="Email">
<tr>
<th class="Email">Shipment Information</th>
</tr>
</table>
#each
<table class="Email">
<tr>
<td colspan="4" class="Email" style="text-align: center;">							
<strong><u>Shipment $shipNo of $order.Shipments.Count</u></strong>
#set ($shipNo = $shipNo + 1)			
</td>
</tr>
<tr>
<td class="Email" colspan="4" style="text-align: center;">
<table width="100%">
<tr>
<td class="Email" valign="top">
<strong>Ship From:</strong>
<div style="padding-left:30px;">
$shipment.FormatFromAddress(true)
</div>
</td>
<td class="Email" valign="top">
<strong>Ship To:</strong>
<div style="padding-left:30px;">
$shipment.FormatToAddress(true)
#if ($shipment.ShipMessage.Length > 0)
<br/><strong>Message:</strong>$shipment.ShipMessage
#end					  
</div>
</td>
<td class="Email" valign="top">
<strong>Shipment Method:</strong>
<div style="padding-left:30px;">
$shipment.ShipMethodName</div>
<strong>Shipment Status:</strong>
<div style="padding-left:30px;">
#if ($shipment.IsShipped)
Shipped
#else
Waiting to ship
#end
</div>

<strong>Tracking Information:</strong>
<div style="padding-left:30px;">

#foreach($trackingNumber in $shipment.TrackingNumbers)

#if($trackingNumber.ShipGateway)

#set($provider = $trackingNumber.ShipGateway.GetProviderInstance())

#set($summary = $provider.GetTrackingSummary($trackingNumber))

#if($summary.TrackingResultType == "ExternalLink")
<a href='$summary.TrackingLink'>$trackingNumber.TrackingNumberData</a>
#end

#end
#end
</div>

</td>
</tr>
</table>	
</td>
</tr>
#foreach($orderItem in $order.Items.FilterByShipmentAndSort($shipment.OrderShipmentId))
#beforeall  
<tr>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>SKU</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Description</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Quantity</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Price</strong></td>
</tr>
#each
#if (($orderItem.OrderItemType == "Product") || ($orderItem.OrderItemType == "Discount") || ($orderItem.OrderItemType == "GiftWrap") )
<tr class="Email">
<td class="Email" style="text-align: center;">
#if (($orderItem.OrderItemType == "Product"))
$orderItem.Sku
#elseif (($orderItem.OrderItemType == "Discount"))
DISCOUNT
#elseif (($orderItem.OrderItemType == "GiftWrap"))
GIFTWRAP
#end
</td>
<td class="Email">
$orderItem.Name
#if ($orderItem.VariantName.Length > 0)
($orderItem.VariantName)
#end
#foreach($orderItemInput in $orderItem.Inputs)
#if (!$orderItemInput.IsMerchantField)
<br /><b>$orderItemInput.Name:</b> $orderItemInput.InputValue
#end
#end
#if ($orderItem.WrapStyle)
<br>
Gift-Wrap: $orderItem.WrapStyle.Name
#end
</td>
<td class="Email" style="text-align: center;">$orderItem.Quantity</td>
<td class="Email" style="text-align: right;">$orderItem.ExtendedPrice.ToString("C")</td>
</tr>
#end
#end
<tr class="Email"><td colspan="4">&nbsp;</td>
</tr>
</table>		
#end	
<!-- Output Non-Shipping Items -->
#foreach($orderItem in $order.Items.FilterByShipmentAndSort())
#beforeall
<table class="Email">
<tr>
<th class="Email">Non-Shipping Items</th>
</tr>
</table>		
<table class="Email">
<tr>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>SKU</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Name</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Price</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Quantity</strong></td>
<td style="background:#cccccc; color:#00000; text-align: center;"><strong>Total</strong></td>
</tr>
#each
#if (($orderItem.OrderItemType == "Product"))
<tr>
<td class="Email" style="text-align: center;">$orderItem.Sku</td>
<td class="Email">
$orderItem.Name
#if ($orderItem.VariantName.Length > 0)
($orderItem.VariantName)
#end
#foreach($orderItemInput in $orderItem.Inputs)
#if (!$orderItemInput.IsMerchantField)
<br /><b>$orderItemInput.Name:</b> $orderItemInput.InputValue
#end
#end
</td>
<td class="Email" style="text-align: right;">$orderItem.Price.ToString("C")</td>
<td class="Email" style="text-align: center;">$orderItem.Quantity</td>
<td class="Email" style="text-align: right;">$orderItem.ExtendedPrice.ToString("C")</td>
</tr>
#end
#afterall
</table>		
#end 
<table class="Email">
<tr>
<th class="Email">Order Totals</th>
</tr>
</table>
<table class="Email">
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Subtotal:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(0).ToString("C")
</td>
<td width="55%" rowspan="5"><p align="center"><strong>Thanks again for shopping with us!</strong></p>
<p align="center"><a href="${store.StoreUrl}"><strong>$store.Name</strong></a></p></td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Tax:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(3).ToString("C")
</td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Shipping and Handling:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(1, 2).ToString("C")
</td>
</tr>
<tr>
<td width="40%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Discounts:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById(4).ToString("C")
</td>
</tr>	
<tr>
<td width="30%" style="background:#cccccc; color:#00000; text-align: right;">
<strong>Total:</strong>
</td>
<td width="15%" class="Email" style="text-align: right;">
$order.Items.TotalPriceById().ToString("C")
</td>
</tr>
</table>
<p>&nbsp;</p>
</body>
</html>
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Tomgard
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Re: Tracking Number on Order Confirmation

Post by Tomgard » Sat Dec 20, 2008 12:20 pm

That works REALLY well. Thank you very much Mazhar.
Bryan Bundgaard
AC7 User http://www.SchoolSupplyStore.com
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Robbie@FireFold
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Re: Tracking Number on Order Confirmation

Post by Robbie@FireFold » Mon Dec 22, 2008 1:33 pm

Thanks for the code. Stuff like this makes the customers experience just that much better!
Robbie Hodge
General Manager
Robbie@FireFold.com
http://www.FireFold.com
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bhill
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Re: Tracking Number on Order Confirmation

Post by bhill » Thu Jun 04, 2009 11:04 am

This works like a charm on methods where you use a provider (USPS/UPS) as the Method. We have several custom shipping methods (flat rate, Vary by Weight) that actually ship using a provider and have tracking numbers in the able order, only those tracking numbers are not displayed in the email. Can someone show how to alter the code to show all tracking numbers even if not using a "provider"? thanks...
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mazhar
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Re: Tracking Number on Order Confirmation

Post by mazhar » Fri Jun 05, 2009 6:27 am

bhill wrote:This works like a charm on methods where you use a provider (USPS/UPS) as the Method. We have several custom shipping methods (flat rate, Vary by Weight) that actually ship using a provider and have tracking numbers in the able order, only those tracking numbers are not displayed in the email. Can someone show how to alter the code to show all tracking numbers even if not using a "provider"? thanks...
Try following code with a small variation in code

Code: Select all

<strong>Tracking Information:</strong>
<div style="padding-left:30px;">

#foreach($trackingNumber in $shipment.TrackingNumbers)

#if($trackingNumber.ShipGateway)

#set($provider = $trackingNumber.ShipGateway.GetProviderInstance())

#set($summary = $provider.GetTrackingSummary($trackingNumber))

#if($summary.TrackingResultType == "ExternalLink")
<a href='$summary.TrackingLink'>$trackingNumber.TrackingNumberData</a>
#end

#else
$trackingNumber.TrackingNumberData
#end
#end
</div>
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bhill
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Re: Tracking Number on Order Confirmation

Post by bhill » Mon Jun 08, 2009 2:16 pm

Thanks Mazhar, that doesn't link to carrier but it adds the tracking number and that is the important thing, I dont suppose it could reference a link since no provider is assigned to it. Awesome thanks
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NC Software
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Re: Tracking Number on Order Confirmation

Post by NC Software » Wed Jul 08, 2009 8:18 am

This needs to be added as an enhancement and should have been part of 7.0.3, now 6+ months later. When answering customer requests such as this you need to ask "Should this be available to all" i.e. should this have been part of the out of the box solution? If so, it needs to get entered in your tracker and added for a future update. I shouldn't have to be tracking this down with a 7.0.3 build out.
Neal Culiner
NC Software, Inc.
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mazhar
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Re: Tracking Number on Order Confirmation

Post by mazhar » Wed Jul 08, 2009 8:28 am

We already have this in our logs.
http://bugs.ablecommerce.com/show_bug.cgi?id=7614
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NC Software
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Re: Tracking Number on Order Confirmation

Post by NC Software » Wed Jul 08, 2009 8:41 am

Thank you Mazhar. I see it was entered in January. Shame this has yet to be implemented.
Neal Culiner
NC Software, Inc.
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saiho01
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Re: Tracking Number on Order Confirmation

Post by saiho01 » Thu Jul 23, 2009 12:04 am

Thanks Mazhar, this worked like a charm! You are AWESOME!
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draneb
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Re: Tracking Number on Order Confirmation

Post by draneb » Thu Oct 22, 2009 2:52 pm

Hello!

Would any changes need to be made to the above email template if using it on AC 7.0.3? I recall reading something about Order ID/Order Number...

Thank you.
AC 7.0.3 build 13937
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mazhar
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Re: Tracking Number on Order Confirmation

Post by mazhar » Fri Oct 23, 2009 4:03 am

hmm if there is any entry of OrderId then you can update it to OrderNumber. I think it will not affect functionality of code.
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robaorl
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Re: Tracking Number on Order Confirmation

Post by robaorl » Wed Aug 10, 2011 2:59 pm

I'm using 7.0.7 and can't get the above code with tracking numbers to work.
Am I missing something?
Are there certain parameters that need to be on?
We have fedex send the tracking number to our inventory system that uploads that data to the order in AC, then I use a trigger to get the email sent.
I get the shipped email but nothing about the tracking number in the order.
I put asked for help and posted a case but they only work on bugs in the code, not upgrades like this
Why isn't this a standard feature of a good ecommerce system, sending out tracking numbers is pretty basic stuff
That said, how do I get assistence with this?
I'm willing to pay if needed
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