30 day trial problems

[_matt_]

I downloaded the demo yesterday, ran it, selected the "Use a 30-day demo key" option, entered the details, clicked "update key" and then finally clicked "return to home page". At this point I get the following error.

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Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
   CommerceBuilder.Personalization.SharedPersonalizationDataSource.LoadForPath(String path, Boolean create) +226
   CommerceBuilder.Web.UI.AbleCommercePage.InitializeTheme() +422
   CommerceBuilder.Web.UI.AbleCommercePage.a(Object A_0, EventArgs A_1) +7
   System.Web.UI.Page.OnPreInit(EventArgs e) +2062504
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +663


Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433 

I spent all day yesterday reading through every thread for "Object reference not set to an instance of an object" errors, trying all of the things suggested, but I haven't made any progress. I would really like to use AbleCommerce as it sounds a lot better than it's competitors, but it's no good if I can't get it to work I am using Vista for local development and when the site goes live it will be hosted using Windows Server 2003 Web Edition. Any ideas are welcome.

Regards,

Matt

[mazhar]

Installation guide is available here
http://help.ablecommerce.com/installati ... sp.net.htm
Please make sure that you followed the proper install procedure and meet all prerequisites.

[_matt_]

thanks for that mazhar, but as stated in my previous post I have already been through all the guides, threads etc relating to installations, hence the reason for posting my question.

[jmestep]

Did you get past the point where your database was created?
Also, there are a couple of threads on the forum about installing on Vista-- I had trouble at several steps of my install and had to change some settings.

[gardnerr]

Hi, just wondering if a solution was ever found to this issue?

Thanks

Rob G

[jmestep]

Can you give us more detail? It's hard to tell what the problem is with the info you have given. Did you use the Able default database? Did you set up a database in SQL Server? Did you select to use any sample data? Does the database have any information in it, like something in the store settings table? It's sounds like you might be having a database problem.

[namrata]

Hello,

I have downloaded 30 days Evaluation version. When I run the version, it was asking fot License Key. I select 30 days Demo
Version option, filled up all details and click on Update Key button. After this, in next page there was License Key Updated
message and Return To Home Page button. When I click on Return To Home Page button it will redirect to Error Page like:

Oops!
An unexpected error has occurred. The error message has been recorded for the system administrator. We apologize for the
inconvenience.

I have also attached screen shot of that error for more clear idea.

Please help me. I need help as soon as possible.

[mazhar]

In order to investigate it further we need some more information about the error. So edit Website/web.config file and locate following line of code

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<compilation debug="false" strict="false" explicit="false">

and update it as below

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<compilation debug="true" strict="false" explicit="false">

then locate following line of code

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<customErrors mode="On" defaultRedirect="~/Errors/GeneralError.aspx">

and update it as below

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<customErrors mode="Off" defaultRedirect="~/Errors/GeneralError.aspx">

Now again try to reproduce the error, this time it will show you more details. Take a screen capture and post it with details in this thread.

[joea84]

Hi,

Because you went to your store without configuring your database, your database hasn't been appropriately set-up. As a result, you are receiving this error. Here are the steps to resolve it:

1. Go to [http://localhost/ECommTest/StandaloneAbleCommerce] (replace with your URL) /install/
2. This will send you to a license agreement page. Scroll to the bottom and click the button
3. Complete the information on the next form and on the page after it.

You will now have access to your store.

Joseph Anderson
President, JMA Web Technologies
http://www.jmawebtechnologies.com
info@jmawebtechnologies.com
(781) 330-0737