Naveed wrote:Hello calvis,
Please confirm that your AC55 xml data does not contain the duplicate records? Are you sure that the users are duplicated and disabled when importing?
Any symptoms which users got duplicated? I mean is there any pattern?
Hi Naveed,
I took time this evening to investigate this more thoroughly.
I checked for duplicate records in the XML. There are none. However, I did discover a pattern. The email address in the record that contains the customer details is not being populated. Also many of the usernames have a leading space. In our version of Able we don't have the ability to disable users, so I am not sure why the duplicate records are being disabled.
Would you like to review our .xml file? If so, please send me a PM on how to send the file to you. The file is 19 megs compressed, and 336 megs uncompressed.
Thanks,