Subdomain quirk - please help if possible

[ZLA]

I set up our staging environment as sgtest.storkgifts.com which maps to the root\sgtest folder. This works fine for the store side (sgtest.storkgifts.com). But on the admin side, sgtest.storkgifts.com/admin yields one of two errors: "resource not found" or it opens up root\admin\index.asp which is a separate ASP app. I can get to the subdomain admin folder through sgtest.storkgifts.com/sgtest/admin but I don't know why my sgtest subdomain doesn't work for the admin side.

Can someone tell me why this isn't working? Do I need to open a support item with our web host? Thanks in advance.

[AbleMods]

Have you tried sgtest.storkgifts.com/sgtest/admin/default.aspx ?

[ZLA]

Yes, if I include the sgtest subfolder, it will work whether or not I specify the default page explicitly or not. But I had thought that the entire folder would map to sgtest.storkgifts.com, not just that one folder.

I've since discovered that the customer side has similar problems. Trying to access a subfolder there (such as for log in) also requires explicitly including the sgtest subdomain folder. So you can't navigate between the home or product pages and the subfolder pages.

Given that, I'll probably get rid of the subdomain and just use www.storkgifts.com/sgtest which I know works.

As a related question, if I point the domain itself to a subfolder (root\sg) via host headers, do you know if the site will work as expected navigating from www.storkgifts.com (root\sg) to subfolders such as www.storkgifts.com\Members\MyAccount.aspx (root\sg\members\)?

Thanks again.

[AbleMods]

Pointing the host header will probably work. The bigger question is how Able licensing will handle everything.

That's a pretty unique configuration.

[ZLA]

The license will be for www.storkgifts.com which I would think would work whether the site is located in the root or a subfolder. If not, we can always just go with www.storkgifts.com\sg as the URL if necessary.