Customer can't see error message; Abandons Checkout

[ZLA]

We have a big problem with too many new customers abandoning their carts during the checkout process. The problem seems to be that users are skipping over the create account section and going directly to the credit card information. When they do, the error message that says a password is required is not visible. Pressing the submit order button postbacks the page but returns the user to the same browser window position. You can see in these screen shots that you have to scroll up to see the password validation message. From our customer's point of view, though, it looks like they tried to submit the credit card and nothing happened.

Is there any way to have the page scroll to the validation error when they submit the credit card payment? Or at least have the page scroll to the top after postback?

Thank you in advance?

[CraigH]

One of my customers recently told me about having this same issue. Is there any quick fix for this?

[ZLA]

We added a second validation summary to the payment form control with the same validation group as the one page checkout's create account validation. We put it just above the submit order button so it would be visible to the customer. Not perfect but it seems to work.