Google Checkout Status Problem with Coupon Use

[heinscott]

Could anyone please comment on this problem? Here is how our office manager described it to me...

Some google checkout orders are being paid and being left in the payment pending statues in Able. From what I can see the common thing with all of these orders is that the customer used a coupon. Order 50728 is an example of this. Google Checkout seems to be authorizing an amount that is the total order amount less the coupon, even though the coupon has already come off, and then when it captures the payment it is for the authorized amount plus the coupon. If you look in the history and notes it shows that after the credit balance has been authorized that there is a balance that is left to be paid and then it appears that it is not recognizing when the payment is captured for the full amount.

Could anyone please comment on this problem for us? It makes it hard right now for the warehouse guys, as they may never see the order because it is not being moved into the correct status.

Thanks for the help,

Scott

[heinscott]

Could I please get someone to look at this for me? I'm going to be moving over seas next week, and my boss would like me to try to resolve this before I leave!
Thanks for the help.

Scott

[mazhar]

A new bug related to coupon + Google checkout logged
http://bugs.ablecommerce.com/show_bug.cgi?id=8286

[DBounlom]

I am experiencing a problem with Google Checkout, and I don't know if this is the same error or unrelated to this topic. We're using the sandbox Google Checkout, and when I enter a 25% discount coupon, the coupon will work fine on Google checkout, reducing 25% of the order. However, when I look at the order from our Ablecommerce site, it has the coupon twice, and it reduces 25% of the order twice. Is this the same bug? Or, am I not doing something correctly here. I am using AC version

AbleCommerce 7.0.3 build 12458

Thanks for any help.

[AbleMods]

Mazhar I know this is old, but was this ever fixed and if so, can you tell what release fixed it? The bug tracker link is no workie no more.