Adding gift wrap after order placed?

[wilhud]

Is there a way to add gift wrap & message after an order is placed in Able Commerce 7.02? I can't seem to find any option like that.

I'm hoping it's not something I have to manually do through the database. We get a lot of after order gift wrap requests, with people deciding they want to add it on for the holidays and such. Plus our company decided to be nice and offer free gift wrap for orders over $75...which means this is going to be a bigggg request soon. I really hope it's in the admin somewhere.

Thanks,
Wil

[mazhar]

This issue is logged you can track progress here
http://bugs.ablecommerce.com/show_bug.cgi?id=8483

[mazhar]

As a quick workaround there is one possiablity not that friendly but I think it may workout. Edit your Admin/Orders/Edit/AddOther.ascx.cs and locate following code

Code: Select all

if (oit != OrderItemType.Product && oit != OrderItemType.GiftCertificate && oit != OrderItemType.GiftCertificatePayment && oit != OrderItemType.GiftWrap && oit != OrderItemType.Coupon)

and then update it as below

Code: Select all

if (oit != OrderItemType.Product && oit != OrderItemType.GiftCertificate && oit != OrderItemType.GiftCertificatePayment && oit != OrderItemType.Coupon)

As you can see I removed gift wrap entry from this line that was banning it. Now add other item dialog will also list gift wrap option.

[wilhud]

If we do it this way though, will there be any way for the customer service rep to enter a message with the gift wrap that would be displayed on the packing slip? My thought was that for CSRs, I would generate a SKU that they can add to the order that has personalization on it. Then, when they add the sku it can have those things listed along with the name of the gift wrap.

I don't like this idea because it pulls the giftwrap out of the way it should be managed. So I like your method much better. But I'm not sure what the limitations would be of that workaround. Guess I'll have to implement it, test it out and see.

Thanks,
Wil