Unable to Add To Cart

[jozburn]

I am seeing a strange phenomenon when attempting to add items to cart.

When logged in (as store admin, haven't tried as regular user), I am able to add a single item to my cart. it appears in my mini-basket in the sidebar. When I attempt to add a second item to cart (either same or completely different), no items are added. That is, the mini-basket doesn't get updated, nor does the full cart.

If I am not logged in, the first item add does appear in the mini-basket. When I add a second item, it replaces the first item in the mini-basket. However, when I go to the Cart page (hoping to see both items), I am greeted with a 'Your cart is empty' message.

I have implemented the patches for bugs 8411 and 8278. The same action occurs both before and after deploying these patches.

Any suggestions for a remedy here?

Thanks in advance.

[mazhar]

What is your application version? You can found this information under Aministration -> Help -> About AbleCommrece

[jozburn]

VERSION: 7.0.3
BUILD: 12458
MSSQL v2005

[jmestep]

Check this post also
viewtopic.php?f=42&t=11348
Some of the results depend on if a user is logged in/has a current basket or not also.

[jozburn]

Thanks, Judy. I had read through that post and gave that solution a try. It didn't resolve the issue. Nor did I see the action where it causes duplicate cart addition if the mini-basket appears on the page. I'm hoping that since your creation of that post, AbleCommerce was able to identify the cause of this bug and determine a resolution that I didn't see in the patch list.

[jozburn]

Still haven't heard anything from Able on this issue. Anyone else know why shoppers can't add more than 1 item to their cart?

[jmestep]

Able does have a patch for this on the help site (if that is the same as your problem). It is in the buyproductdialog.ascx.cs.

[jozburn]

Thanks again, Judy. I did deploy the new BuyProductDialog inside the ConLib folder. That doesn't seem to help.

[nickc]

Hate to perhaps be stating the obvious; is your browser configured to allow cookies?