Resending Order Emails

[igavemybest]

It seems that with all the great stuff you have in the store, there would be a way to resend an order shipped email, or resend a vendor notification email. Is this possible?

[mazhar]

From merchant side view order details and then click on Email address in BillTo section of address. Then select your desired email template and send it.

[igavemybest]

Thanks

[NC Software]

How do we resend the Vendor notification e-mail to the VENDOR?

[mazhar]

Hmm yes it seems that It will not work for Vendor Notification.

[mazhar]

In order to accomplish this You will need a small custom script. All you need is to load vendor Email template, populate its parameter list and then trigger it. For its complete parameter list you can see template contents and see what NVelocity variables are being used. Most common will be $store representing current store, $order representing order for which you want to resend alert and $user representing customer who placed this order (order.User).

[NC Software]

Mazhar,

Obviously there are situations where e-mails may not send (server reboots, whatever) and they will need to be resent. The recipient could have also had e-mail problems. Please add a feature request to have the ability to resend any of the order related e-mails from the order manager.

Thank you.

[mazhar]

I have logged this as enhancement, You can track progress on this here
http://bugs.ablecommerce.com/show_bug.cgi?id=8556