Coupon Code Problem

[euroluxantiques]

I have set up 3 coupons in the AbleCommerce admin panel. Set-up appears very straight forward, and I'm pretty sure they are set up correctly. Two of the coupons are "not valid for selected products," and the other is "valid for any product." When a customer puts the coupon code into the code box on checkout, I get an error: "The coupon code you've entered does not apply to any of the products in your basket." This makes no sense and I cannot find any references to this error on the forums. Please help!

[Shopping Cart Admin]

Hello,

I quickly tested both exclusive and inclusive coupons, both worked for me.

[euroluxantiques]

Hi Mike, I'm curious how you tested them on my site if you don't know my coupon codes? They do not work. Please go to www.euroluxantiques.com and checkout with coupon code 'SPEC10P' (10% off), and you'll see the error "The coupon code you've entered does not apply to any of the products in your basket."

[Shopping Cart Admin]

Hello,

I tested them on one of my copies of AbleCommerce, just to confirm the feature is working. Which products does the SPEC10P apply too?

[euroluxantiques]

Hi Mike, it's valid for all products. Here's the screenshot from my admin panel for this coupon:

[Shopping Cart Admin]

Hello,

This works on my build 7.0.3, which build are you running?

BTW: Your SSL certificate expired nov 28th and is throwing an error.

[euroluxantiques]

I'm using 7.0.0

PLATFORM: ASP.NET
VERSION: 7.0.0
BUILD: 11659

AjaxControlToolkit: 1.0.10301.0
CommerceBuilder: 7.0.10752.0
CommerceBuilder.AuthorizeNet: 7.0.9764.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.CCH: 7.0.0.0
CommerceBuilder.Configuration: 7.0.10752.0
CommerceBuilder.CyberSource: 7.0.9764.0
CommerceBuilder.DataClient.Api: 7.0.34.0
CommerceBuilder.DataClient.Csv: 7.0.34.0
CommerceBuilder.DHL: 7.0.8825.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9725.0
CommerceBuilder.FRBNY: 7.0.0.0
CommerceBuilder.GoogleCheckout: 7.0.10052.0
CommerceBuilder.InternetSecure: 7.0.9764.0
CommerceBuilder.LinkPoint: 7.0.9764.0
CommerceBuilder.Paradata: 7.0.9764.0
CommerceBuilder.PayFlowPro: 7.0.10061.0
CommerceBuilder.PayJunction: 7.0.9764.0
CommerceBuilder.PayPal: 7.0.10840.0
CommerceBuilder.Services: 7.0.10752.0
CommerceBuilder.SkipJack: 7.0.9764.0
CommerceBuilder.UPS: 7.0.10041.0
CommerceBuilder.USPS: 7.0.9728.0
CommerceBuilder.Web: 7.0.10752.0
ComponentArt.Web.UI: 2007.1.1566.3
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
edtFTPnet: 1.2.4.0
FredCK.FCKeditorV2: 2.5.2912.21007
ICSharpCode.SharpZipLib: 0.85.5.452
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.0.8530.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
ProductPosting: 1.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.85.0.0