Re-Processing Order

[giusepperiera]

Hi,
I need to know if is possible to reprocess a placed order in any fase of order procedure (changing basket items, checkout data and so on)
thx

[mazhar]

Order items can be changed from admin side via order summary page. From order manager open desired order summary page and then access appropriate option from left side menu.

[giusepperiera]

This behavior can be replicated outside admin area to a public section and a notification messagge can be sent to customer to notify him of order changes?

[mazhar]

Not out of the box. May be you need to put some customization to accomplish this. Alternatively you can change order items on admin side and then add a note to order that its contents been changed. This will trigger an Email to customer letting him know that order contents are changed.