"Connection Partially Encripted" on Firefox

[butterscotch]

Hello,

Wondering if anyone would have any tips as to how to resolve this issue once people get to checkout of our purdys.com? I believe that some people may just leave our site if they see this message.

Thank you,

Serge

[Shopping Cart Admin]

Hello Serge,

The specific error message is: Connection Partially Encrypted. Checked the page and CSS files and I'm not seeing any hard coded http (non-ssl) links in the page. So it's likely one of the javascript includes: Things like the bbs logo, entrust, google analytics..etc. One of these is possibly not identifying https and are sending their content non-ssl.

[butterscotch]

Thank you Mike.

Serge

[jmestep]

It could also be your ScrollSaver.js path. We have had that happen when the js link doesn't start out with ~/ because the checkout pages are in a subfolder.

[butterscotch]

Thank you kindly Judy!

Serge

[butterscotch]

Okay that didn't work either. When we go into the admin we still have the same message, not just at checkout, do you think this could be a clue to something else?

Thank you

Serge

[mazhar]

May be look for images like logo image that could be available across entire store on both ends merchant and store.

[jmestep]

At times, we have a merchant who has customized the header or footer themselves and we run into those problems and to narrow down the problems we will temporarily take off the footer or header, see if that fixed it, then put it back on. That usually shows which code has the problem and from there we narrow it down by taking off sections of code at a time.

[kastnerd]

I found the 2 files for you, (thank you google chrome)

http://www.purdys.com/Skins/Default/Men ... tem_on.gif.
and http://www.purdys.com/Skins/Default/Men ... em_off.gif.

[butterscotch]

Thank you Judy, Mazhar and Kastnerd...

Kastnerd how did you chrome to get to these? Developer Tools>>and then see the Console?
Any ideas or hints as to why these images show as such?

Thank you kindly,

Serge

[kastnerd]

im guessing the path of the files is http://www.purdys.com/ when it should be (images/M......gif) you dont need full path.

You should not have http typed in to any of the locations for any file or image.

For Chrome, I load the https site and it shows the error, then i right click on the page and use inspect element. then at the bottom corner there is the triangle error icon, click that and it will display the lines that have an error. very handy tool.

[butterscotch]

Thank you for the hints! I'll pass this info to our programmer. Much appreciated.

Serge