Paypal / Order confirmation issues

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pezza
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Paypal / Order confirmation issues

Post by pezza » Sun Mar 14, 2010 9:54 am

Hi,
I am just in the process of testing payment via paypal, and have noticed that i get returned to my paypal page with an "Oops --" error page. I think i may have found some articles on this site to resolve this, (auto return etc needing to be OFF in PayPal) but i would appreciate if any one can confirm that? I have IPN enabled, and it is linking correctly to the page quoted in the PayPal gateway settings.

The other problem is that the order number quoted on the email confirmation, is correct, but if i follow the status link within the email, it links to a previous order number :? So, in my email it says order number 2, but when i follow the link, i get to see order number 1 details. This is not good, as they are seeing someone else's order. How do I fix this?

Thanks

Andrew

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mazhar
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Re: Paypal / Order confirmation issues

Post by mazhar » Tue Mar 16, 2010 5:05 am

It seems like may be you are having OrderId appearing in your Email notification. For example OrderNumber and OrderId for your store could be different. Let's consider an order where OrderId is 2 and its order number is 1. In Email alert may be its still using OrderId in place of order number. Have a look at your Email template and check template code where it shows order number and make sure its using something like $order.OrderNumber instead of $order.OrderId

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