Open Ports in Firewall

[dc8johnson]

When our IT guys tried to install 7.0.4 on a production server they got the following error:

No connection could be made because the target machine actively refused it 216.139.230.75:443

We have our production servers locked down for both incoming and outgoing ports. After opening this outbound port the install completed.

First, is this on purpose?

Second, perhaps we missed this in the installation instructions. It might be helpful to other to include this in the installation instructions or in a more prominent place if it's already there.

Thanks!

[mazhar]

I guess port 443 in your case is the port required for SSL communication. I will ask documentation team to look into this.

[michael.p.larsen]

Yup, that's SSL

[dc8johnson]

Mazhar

Thanks for looking into this. I think the IP is an Able Commerce address. The install/default.aspx script would not run until we opened up this outgoing port. This is not one of our IP addresses.

Thanks again,

[michael.p.larsen]

Maybe it's trying to phone home for license validation?

[mazhar]

Yes actually this is License + SSL thing. If you look on our installation guide there is a note

NOTE: In order to validate your AbleCommerce license key, you must be able to access https://www.ablecommerce.com from the server that you are installing to.

So validation request will be sent over SSL that's why port 443 is required to be opened.

[dc8johnson]

Thanks Mazhar - we missed this.

Is this validation done on every page view or only at installation?

Thanks,

[mazhar]

I guess this is only one time check upon install.

[dc8johnson]

Thanks much!