Updating OrderStatusId

[Radiatorman]

When an order is placed and the authorization fails, the user is redirected to PayMyOrderPage via the HandleFailedPayments property. The order is thus assigned an OrderStatusId = 4 (or "Problem"). When purchaser enters in correct payment information and the order is successfully completed, the OrderStatusId does not update (it remains 4 instead of 1). Shouldn't the order be updated to OrderStatusId = 1 (or "Payment Pending")? If not, where can I go to make this update?

From what I can tell, the store looks to see what the old OrderStatusId is and then updates the order with that old information.

Thanks in advance for any help!

[s_ismail]

did u customize your original code anywhere in your store?

[Radiatorman]

Yes, but nowhere in those sections.

[mazhar]

When an order is placed and the authorization fails, the user is redirected to PayMyOrderPage via the HandleFailedPayments property. The order is thus assigned an OrderStatusId = 4 (or "Problem"). When purchaser enters in correct payment information and the order is successfully completed, the OrderStatusId does not update (it remains 4 instead of 1). Shouldn't the order be updated to OrderStatusId = 1 (or "Payment Pending")? If not, where can I go to make this update?

From what I can tell, the store looks to see what the old OrderStatusId is and then updates the order with that old information.

Thanks in advance for any help!

Give a try and edit your ConLib/PayMyOrderPage.ascx.cs file and locate following code

Code: Select all

_Order = OrderDataSource.Load(_OrderId);

and update it as below

Code: Select all

_Order = OrderDataSource.Load(_OrderId,false);

save it and test again.

[Radiatorman]

That didn't work for me. What I ended up doing was finding the code below:

Code: Select all

bool result = PayOrder(e.Payment);

and then adding the following just after it:

Code: Select all

if (result)
{
     _Order = OrderDataSource.Load(_OrderId);
     OrderDataSource.UpdateOrderStatus(_Order, 1);
}

That way if the payment was successful, OrderStatusId is forced to update to being successful too